/
How to Submit Request for My Team

How to Submit Request for My Team

Managers (and other designated users) can submit access requests on behalf of their team members. This makes it easier to set up access when employees change roles, join your team, or take on new responsibilities. Follow the steps below to submit a Request for your Team.

1. Log in to OrangeAccess

  • Open a browser and go to orangeaccess.syr.edu.

  • Log in with your NetID and password.

  • After login, you’ll be brought to the OrangeAccess Home Page with tiles. 📸 Screenshot: OrangeAccess home page, with the Request Center tab circled

2. Submit a Request for Team Members

  1. From the home page, select Request Center.

  2. Select Request for Your Team. 📸 Screenshot: Request Center page with the request for your team circled

  3. At the top of the page, you will see Select applications for x users (where x is the number of selected team members).

  4. select the person icon or the “x users” link to open the team selection window.

  5. In the pop-up window:

    • Review the team members currently selected.

    • Add or remove identities as needed.

    • Select ‘Select These Identities' to close the window. 📸 Screenshot: access request page showing the team selection pop-up window with the identities selected

  6. With the team members selected, browse or search for the access items you want to request.

    • Example: Search for FSCM and select the relevant role.

  7. (Optional) Add a comment to explain the business need for the request.

  8. (Optional) Set an expiration date if the access is temporary.

  9. (Optional) Add additional access items for the same group of users.

  10. At the top right, select Review Requests. 📸 Screenshot: access request page showing the access item selected and review request button circled

  11. On the review page, you can make final edits, including adding or removing identities again. 📸 Screenshot: Review Requests page before submission showing the details of the request and the submit button circled

  12. Once ready, select Submit Request.

3. Review Your Submitted Request

  1. Return to the Home Page.

  2. Select the Pending Requests tile. 📸Screenshot: Pending request page

  3. Find your request and select Details.

    • Here you can track the current status. 📸Screenshot: Request center page with showing the pending request and the detail link circled

  4. You’ll also receive an email confirming your request. 📸Screenshot: email confirmation showing the request was submitted

4. Monitor Progress

  • The request will follow the standard approval workflow:

    • Manager approval (if you are not the employee’s manager).

    • Application/Data Owner approval (governance group).

  • You can monitor the request status by selecting the Pending Requests tile. 📸 Screenshot: Pending Requests page showing the process card

  • The employee will also receive an email when their access is approved or denied. 📸 Screenshot: email sent to employee showing the access decision

✅ Tips:

  • You can always review your full request history under the Pending Requests tile, even after requests are complete.

  • Managers can request access for more than one person at a time by selecting multiple identities.

  • Use the Review Requests page to double-check that all selected team members and access items are correct before submitting.

  • Bulk uploads or department-wide requests are not supported — requests must be made for specific individuals.

👉 Looking for something else?

Visit the full guide list on the [OrangeAccess Documentation Home].

If you have more questions, open a ticket in the OT queue OAHELP