Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Answers
Who to Contact for Help
If you have questions or issues with OrangeAccess, use the contacts below to ensure your request goes to the right team.
System Issues
If you encounter a problem in OrangeAccess (login issues, request not processing, errors, etc.):
→ Submit a ticket to the oahelp queue.
Access Design & ERP Security
For issues related to:
New entitlements, access profiles, or roles
ERP application access questions
Department changes or left SU reports
→ Submit a ticket to the oahelp queue.
New Requestable Entitlements
If you need a new entitlement added to OrangeAccess:
→ Submit a request through the <jira form in the idmprj project>.
New Applications
If you need a new application added to OrangeAccess:
Use the [How to Request a New Application to Be Added] guide.
Need Help Deciding?
If you’re unsure where your issue belongs, submit to the oahelp queue. The IAM team will review and reassign if needed.
👉 Looking for something else?
See the full guide list on the [OrangeAccess Documentation Home].
, multiple selections available, Use left or right arrow keys to navigate selected items
com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'ivy-ai' is unknown.