Printing

Welcome to printing at Syracuse University! Here you will find details about managing print accounts on campus, how to print, and support information. If require assistance, contact the ITS Service Center.

Table of Contents

Print Account Management

Log into your print account:

Print Account Management

Student Quotas

Students are provided a $40 credit at the beginning of each academic year in August (this $40 credit covers the next 12 months) for printing services in the ITS public computer labs.

Full instructions on managing the print account, including adding funds, can be found on the Print Account Management Interface page.

How to Print

There are many ways to print on campus. Use the directions in the sections below for your preferred method.

Print From a Campus Computer

Print from a Campus Computer

Students can log into any library or ITS-managed printer and print a document.

Printing Varies by Location

Some academic departments, such as Maxwell and Newhouse, manage their own labs. To access departmental computer labs, contact the respective academic department or visit the school and college support page. Those who have provided details instructions regarding printing at their locations can be found below.

Email to Print

If you are unsure where on campus you'd like to print, the option of emailing your document to be printed later is enabled. While email to print is enabled, it is limited black and white duplex printing only. Be aware that picking any alternative format will have inconsistent results.

To print, simply email your document to print@syr.edu from your @syr.edu email address. Students can then log in at any library or ITS-managed printer to print their document.

ITS Lab and Library Printers Only

Email to print is only available at the library and ITS-managed printers. Guest accounts can utilize email to print using the instructions found on the Library support page.

Once you have sent your email with the document you wish to be printed, log into printing.syr.edu. Your job will populate within 1 minute on the jobs pending release queue.

Wireless Printing

Mobility Print

Mobility Print is the preferred wireless printing method for personal laptops and mobile devices in public locations and labs at Syracuse University.

For instructions, select the operating system you would like to print from in the Mobility Print configuration documentation.

ITS Lab and Library Printers Only

Not all printers on campus are available for Mobility Print including printers in office locations and in school or college managed labs. In these cases, you'll be required to manually configure your device to print at your desired location. Manual configuration is available for macOS and Windows computers. Faculty and staff may also contact their academic or administrative support personnel for additional options.

Printing From Personal Computers Via Print Server

Some printers on campus may be managed by a department via print server, follow the steps below to connect a personal computer to one of these managed printers.

Print Server Printer Table

School or College	Queue Name	Printer Location	Printer Make & Model	Installed Device Options
AS	AS-MAT-CARN-215-COPIER	Carn 215	Canon iR-ADV C3830	Cassette Feeding Unit-AW, Inner Finisher-L
AS	AS-CHE-CST-4024	CST 4-024	HP LaserJet M402dne
AS	AS-CHE-CST-4035	CST 4-035	HP Color LaserJet M451dw
AS	AS-CHE-CST-4044	CST 4-044	HP LaserJet M404dn
AS	AS-CSG-HEROY-103A	Heroy 103a	HP Color LaserJet MFP M476dn
AS	AS-EES-HEROY-005	Heroy 005	HP LaserJet P3015
AS	AS-EES-HEROY-206-COPIER	Heroy 206	Canon iR-ADV C5860	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-EES-HEROY-333-COPIER	Heroy 333	Xerox AltaLink C8070	BR Booklet Maker Finisher
AS	AS-ENG-HL-401D-COPIER	HL 401D	Xerox AltaLink C8055	Office Finisher LX
AS	AS-FSC-LSB-120-COPIER	LSB 120	Canon iR-ADV C5850	Cassette Feeding Unit-AQ, Inner Finisher-L
AS	AS-FSC-LYMAN-417	Lyman 417	HP Color LaserJet Pro MFP M479fdn
AS	AS-HNR-BOW-304A	Bowne 304A	HP LaserJet 600 M602
AS	AS-HNR-BOW-306G-COPIER	Bowne 306G (Kitchen)	Xerox WorkCentre 7556	Office Finisher LX
AS	AS-LLL-HBC-340E-COPIER-A	HBC 340E	Canon iR-ADV 6075	Staple Finisher-E1
AS	AS-LLL-HBC-340E-COPIER-B	HBC 340E	Canon iR-ADV C5870	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-LLL-TOL-101	Tolley 101	HP LaserJet M402dn
AS	AS-CHE-CST-4014-COPIER	CST 4-014	Canon iR-ADV C5850	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-MAT-CARN-124	Carn 124	HP LaserJet 600 M602
AS	AS-CHE-CST-3100	CST 3-100	HP Color LaserJet Pro MFP M479Fdn
AS	AS-CHE-CST-1116A-COPIER-A	CST 1-116A	Canon iR-ADV 6055	Staple Finisher-E1
AS	AS-BIO-LSB-108-COPIER	LSB 108	Canon iR-ADV C5850	Staple Finisher-AB
AS	AS-BIO-LSB-114-COPIER	LSB 114	Xerox WorkCentre 7556	Office Finisher LX
AS	AS-BIO-LSB-144-COPIER	LSB 144	Xerox WorkCentre 7556	Office Finisher LX
AS	AS-BIO-LSB-262	LSB 262	HP Color LaserJet M454dn
AS	AS-BIO-LSB-289-A	LSB 289	HP LaserJet M404dn
AS	AS-BIO-LSB-327	LSB 327	HP Color LaserJet M454dn
AS	AS-BIO-LSB-355	LSB 355	HP Color LaserJet MFP M477fdn
AS	AS-BIO-LSB-357	LSB 357	HP Color LaserJet M451dw
AS	AS-BIO-LSB-371	LSB 371	HP LaserJet Pro 4001dn
AS	AS-BIO-LSB-373	LSB 373	HP Color LaserJet 400 M451dw
AS	AS-BIO-LSB-385	LSB 385	HP Color LaserJet M454dn
AS	AS-BIO-LSB-455	LSB 455	HP LaserJet M402dne
AS	AS-BIO-LSB-473	LSB 473 (Coleman Lab)	HP LaserJet M402dn
AS	AS-BIO-LSB-485	LSB 485 (Raina Lab)	HP LaserJet M402dne
AS	AS-CHE-CST-0214	CST 0-214	HP Color LaserJet M452dw
AS	AS-CHE-CST-1116A-COPIER-B	CST 1-116A	Canon iR-ADV C5850	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-AMH-BOW-308N-COPIER	Bowne 308N	Canon iR-ADV C3935	Cassette Feeding Unit-AW, Staple Finisher-AE
AS	AS-AAS-SIMS-200-COPIER	Sims 200	Xerox AltaLink C8155	Office Finisher
AS	AS-MLK-SIMS-231-COPIER	Sims 231	Xerox WorkCentre 7556	Office Finisher LX
AS	AS-WRT-HBC-239-COPIER	HBC 239	Canon iR-ADV C5870	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-REL-HL-501-COPIER	HL 501	Canon iR-ADV 6255	Staple Finisher-P1
AS	AS-PHY-PB-343	PB 343	HP Color LaserJet MFP M477fdn
AS	AS-PHY-PB-307-COPIER	PB 307	Canon iR-ADV C5870	Paper Deck Unit-F, Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-WGS-SIMS-340C-COPIER	Sims 340	Xerox WorkCentre 7556
AS	AS-PHY-PB-261-COPIER	PB 261	Canon iR-ADV C5870	Paper Deck Unit-F, Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-PHY-PB-229H	PB 229H	HP Color LaserJet MFP M477fdn
AS	AS-PHY-PB-201	PB 201	HP Color LaserJet MFP M4301fdn
AS	AS-PHI-HL-541B-COPIER	HL 541B	Canon iR-ADV C5860	Cassette Feeding Unit-AQ, Staple Finisher-AB
AS	AS-PHY-PB-263	PB 263	HP Color LaserJet MFP M479fdn
AS	AS-MAT-CARN-216-COPIER	Carn 216	Canon iR-ADV C7565	Staple Finisher-V
AS	AS-MAT-CARN-400	Carn 400	HP LaserJet M404dn
AS	AS-PSY-765IRV-340-COPIER-A	765 Irving Ave 340	Canon iR-ADV C7765	Staple Finisher-AC, Puncher Unit
FALK	FALK-PS-216-HP608-W		HP LaserJet M608
FALK	FALK-PS-229-HP608-W		HP LaserJet M608
LAW	LAW-MOOTCOURT010	Dineen 010 - Law Moot Court	Canon iR-ADV 4245
LAW	LAW-JOURNALS346	Dineen 346	Canon iR-ADV 4245
LAW	LAW-LAWREVIEW344	Dineen 344 - Law Review	Canon iR-ADV 5250
LAW	LAW-LIBRARY1STFLOOR	Dineen Hall - Law Library First Floor	Xerox AltaLink C8155
LAW	LAW-LIBRARY2NDFLOOR	Dineen Hall - Law Library Second Floor	Xerox AltaLink C8155
LCS	lcs-copier-cst4206B_W	CST4-206	Xerox AltaLink C8070
SOE	SOE-GA-PRINTER-1		HP LaserJet M602
SOE	SOE-GA-PRINTER-2		HP Color LaserJet M452dw
SOE	SOE-GA-PRINTER-3		HP LaserJet M602
VETS	VETS-AF-HeritageRoom	NVRC Air Force ROTC Lounge	HP Color LaserJet MFP M477fdn
VETS	VETS-AR-PatrolBase	NVRC Army ROTC Lounge	HP Color LaserJet CP2025dn
VETS	VETS-NVRC-Haydon014	NVRC Haydon Study Rm 014	HP Color LaserJet MFP M477fdn
VETS	VETS-NVRC-Operations	NVRC 3rd Floor Operations/Support Row	Xerox AltaLink C8070	BR Finisher, 2/3-Hole Punch
VETS	VETS-NVRC-Programs	NVRC 3rd Floor Programs	Xerox AltaLink C8070	BR Finisher, 2/3-Hole Punch
VETS	VETS-NVRC-IVMFLobby	NVRC 3rd Floor IVMF Lobby	HP Color LaserJet Pro MFP M479fdn
VPA	VPA-HP3015CA139A	Comstock Art Facility 139a	HP LaserJet P3015
VPA	VPA-XERC9000WH320B2	Cantor Warehouse 320B	Xerox VersaLink C9000
VPA	VPA-XERC9000WH320B1	Cantor Warehouse 320B	Xerox VersaLink C9000
VPA	VPA-XERC8000WMAGENTA	Nancy Cantor Warehouse 320b	Xerox VersaLink C8000W
VPA	VPA-XERC405DR200	Drama 200	Xerox VersaLnk C405
VPA	VPA-XERC8000WCYAN	Nancy Cantor Warehouse 320b	Xerox VersaLink C8000W
VPA	VPA-XERB8055SI104	Sims 104	Xerox AltaLink B8055
VPA	VPA-XER7800SH329	Shaffer Art Building 329	Xerox Phaser 7800GX
VPA	VPA-XER7556CA043	Comstock Art Facility 043	Xerox WorkCentre 7556
VPA	VPA-HPM712CA101	Comstock Art Facility 101	HP LaserJet M712
VPA	VPA-HPM608DR225	Drama 225	HP LaserJet M608
VPA	VPA-HPM605DR225	Drama 225	HP LaserJet M605
VPA	VPA-HPM402CA120	Comstock Art Facility 120	HP LaserJet M402dn
VPA	VPA-HP5200DR936	Drama 936	HP LaserJet 5200
VPA	VPA-HP3015SH329	Shaffer Art Building 329	HP LaserJet P3015
VPA	VPA-HPM750DR936	Drama 936	HP Color LaserJet M750
VPA	VPA-Wolfgang	Crouse College 301	Xerox AltaLink C8155
VPA	VPA-xer7970sh102	Shaffer Art Building 102	Xerox WorkCentre 7970
WHIT	WHIT-PRINT-210		Xerox AltaLink C8070
AS	AS-MAT-SMITH-221	Smith 221	HP LaserJet M402dn

MacOS Instructions

Printing from a personal Mac

*These directions are for personally-owned Macintosh computers connected to the SU network via Ethernet or AirOrangeX.

*You will need to have installed the correct driver of the corresponding printer before adding the printer in System Preferences.

Open System Settings and select Printers & Scanners from the sidebar.
Select "Add Printer."
At the top of Add Printer control + click, right click, or two finger click to bring up the sub-menu and select Customize Toolbar.
A new menu will pop up, click and drag the Advanced icon to the toolbar, when you see the icon in the tool bar click Done.
Click on Advanced and select or enter the following information:
1. Type: Windows printer via spoolss
2. Device: Another device
3. URL: enter smb://printers.ad.syr.edu/ followed by the printer name you are trying to add
4. Name: The name should match the URL automatically as it is typed
5. Location: Enter the building and room number where the printer is located e.g. CST 1-227
6. Driver: Select the appropriate driver from the Select software option, typing the printer model may find the result you are looking for quicker.
If prompted click Configure for optional settings such as trays, duplex, memory, etc.
Once you hit OK your printer should be installed

You are now ready to print!

Please Note

When you print for the first time to an SU printer , you will be prompted to authenticate. In the name field enter AD\NetID and your NetID password.

Faculty and staff print jobs are not hold/release, jobs will print immediately.

Students printing to a managed printer via printserver will need to login to printing.syr.edu with their NetID and password to release their print jobs and be changed against their available Papercut funds.

Printing From Windows Computers via printserver

These directions are for Students or Faculty/Staff who need to print from a personally owned Windows computer connected to the SU network via AirOrangeX.

Step 1. Click the Start button and type run into the search box and press Enter. This box should show up:

The run dialog can also be accessed by holding down the Windows Key on your keyboard and pressing the R key.

Step 2. Type \\printers.ad.syr.edu \ into the run dialog box and click OK.

This credential box should show up:

Type in

Username: AD\netid

Password: Your netid Password

Make sure you check Remember my credentials.

Step 3. Right-click on the printer you wish to install and click on connect.

Step 4. This credential box should show up:

Username: netid

Password: Your netid password

Make sure you check Remember my password and Click Ok

Now, you should be able to print to the installed printer.

Please Note

When you print for the first time to an SU printer , you will be prompted to authenticate. In the name field enter AD\NetID and your NetID password.

Faculty and staff print jobs are not hold/release, jobs will print immediately.

Students printing to a managed printer via printserver will need to login to printing.syr.edu with their NetID and password to release their print jobs and be changed against their available Papercut funds.

Alumni, Retiree and Guest Print Accounts

Alumni, Retiree and Guests of the university are able to print at public workstations. Instructions for creating a guest print account can be found on the alumni and guest printing home.

Recent Graduate?

Alumni who have graduated in the last 18 months can still log into ITS lab locations. However, these alumni will still need to create a guest account if they wish to print and will not be able to print using their previous NetID and password login or from funds that existed on their account when they had active status on campus. All users in alumni status will need to print at public workstations.

Personal Wireless Printers

Personal wireless printers are not permitted on campus and will not work on University networks. We recommend a Bluetooth or USB cable to connect your printer to your computer instead. Student may request a USB printer cable at the ITS Service Center.

Administrative Support Pages

For those managing printers and print servers, administrative support documentation, including admin interface, server, and printer guidance can be found on the Print Management at Syracuse University home page (restricted).

Getting Help

For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by visiting the ITS Service Center (Location and hours of Operation).

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The following schools and colleges also provide additional instructions:

The College of Engineering and Computer Science

The College of Law - Wireless Printing

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