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Windows 10 Download Guide
Updated Feb 27

    Windows 10 Download Guide

    Feb 27, 2025



    Follow the steps below to download your copy of Windows 10 Education.

    Active Students Only

    Windows 10 is only available to active students, and  can only be downloaded in the United States. Faculty and staff, while able to participate in other Office 365 ProPlus offerings, are not able to download the Windows 10 operating system.

      • 1.1 Active Students Only
    • 2 Downloading Windows 10
      • 2.1 Visit the OnTheHub Site
      • 2.2 Register Your Account (if necessary)
      • 2.3 Password Creation
      • 2.4 Log Into Your Account
      • 2.5 Add Windows 10 to the Cart
      • 2.6 Process Your Order
    • 3 Need Help?
      • 3.1 Free Installation for Students

    Downloading Windows 10

    Visit the OnTheHub Site

    1. Open your preferred web browser and visit syr.onthehub.com.

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    Register Your Account (if necessary)

    1. If you have not done so, use the register button and ensure that you select the "organization-issued email address". 

    2. Before logging in, proceed to the syr.edu email address and confirm the account.



    Password Creation

    Note that this is not your NetID password. Updating your password through the University's yearly password change requirement will not update the password on this site. You are encouraged to create and manage a seperate password for OnTheHub.



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    Log Into Your Account

    1. Log into your account. If you have issues logging into an existing account, use the "Forgot Username or Password" option.

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    Add Windows 10 to the Cart

    1. Once logged in click on the Microsoft tab.

    2. Select Windows 10.

    3. Add Windows 10 to your cart.

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    Process Your Order

    1. Click on your shopping cart to reveal that Windows 10 has been added. Note that this will be free. Click "Check Out" to proceed.

    2. Review the license terms. You'll need to enter the username and type your full name. Click "Accept" to continue.

    3. The next screen will allow you to process the order. Review the information and click "Proceed With Order".

    4. Once at the Order Summary, you will get a receipt shortly after completing the order and selecting "Email order Receipt".

    5. Be sure to notate your product key. To begin installation, select "Get Started" and follow the instructions on the screen.

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    Need Help?

    If you have issues related to accessing Window 10 in the OnTheHub site, completing your order, or the installation process itself, feel free to contact us by emailing help@syr.edu, calling us at 315-443-2677, or by stopping into our in-person Service Center. Further information regarding hours and location can be found on the ITS Service Center page.

    Free Installation for Students

    Any student needing assistance with the installation of Windows 10 on their device is welcome to bring the device to the ITS Service Center during business hours. Consultants can perform any software related task, Windows 10 installation or otherwise, free of charge. Just bring your SUID card, the device, and the power adapter. Note that Windows 10, or other operating system installation, can take a significant amount of time and may require that you leave your device at the ITS Service Center for your request to be completed. 

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