Graduation and IT Resources

This page covers various school IT resources and what happens after you graduate. Also see the main ITS Resource Access page.

Request a refund of an unused arch account balance by sending a request to archit@syr.edu.
The request must be made at the end of the semester, up to two weeks past graduation.
Refunds may take several weeks to process and will be posted as a credit to your SU bursar account.

Title	Access	Notes

Title	Access	Notes
Adobe Creative Cloud	Ends at graduation.	Files stored in Adobe Cloud will be lost if not downloaded before graduation. There is no grace period to recover your files.
ArcGIS Pro	Ends at graduation.
Autodesk products	Check your Autodesk account.	Usually you have to renew every year.
Conceptboard	Ends 30 days after graduation.	Account will be removed from School team and downgraded to a free account.
Microsoft Office	Desktop programs end at graduation.	Office 365 on the web is available for 12 months after graduation.
V-Ray & Enscape	Ends at graduation.

Access to your SU Google Drive files and @g.syr.edu account will be removed 90 days after the spring term end date (which is usually a few days before graduation).
There a couple of ways to save your data.
1. Migrate it directly to a personal Google account using Google's automated migration service.
2. Download the data using Google Takeout (full data export) and then upload it to a personal cloud storage or save on your computer.
  
  Warning: Don't rely on keeping a synced/offline copy of your SU Google Drive in lieu of one of the above methods. Files in Google's own formats like Docs, Sheets, etc., are shortcuts to the files that only exist in Google's Cloud. Only by using Google Takeout, or downloading, will the files be preserved (they are converted to Microsoft Office formats).

Access to your SU OneDrive account will be lost 12 months after graduation.
Make sure to disconnect the SU OneDrive account from your personal laptop and save any files before this deadline passes.
If you added SU OneDrive access to your personal computer and let it redirect your Desktop, Documents and Pictures to the SU OneDrive account, files in these locations on your own computer will be lost when SU removes your OneDrive access.
- If you disconnect the SU OneDrive before the deadline, files in these redirected locations will be removed and you'll see a 'Where are my files' icon. You can double click the icon and redownload the files back to your Desktop, Documents and Pictures. Make sure to do this before the 12-month deadline passes or you will lose access to the files.
- Alternatively, before you disconnect the SU OneDrive, copy or move the files to a temporary location on your computer, i.e., create a folder on the C drive called Temp (C:\Temp). Then disconnect SU OneDrive and move the files back to Desktop, Documents and Pictures after.

Platform	Access

Platform	Access
Blackboard	Ends 12 months after graduation.
Email	Ends 12 months after graduation. See how to export email.
Handshake	Continues past graduation; however, you must update your Handshake account to use a personal email address as your primary address.
Kaltura (video.syr.edu)	Ends 12 months after graduation. Download videos you wish to save. SU Zoom recordings will no longer backup to Kaltura.
MySlice	Ends 12 months after graduation.
Qualtrics	Ends 90 days after graduation. If you created a survey for faculty or staff, change ownership of the survey to that faculty or staff.
Remote Access	Ends when your affiliation in the SU system changes to 'alumni', typically within 3 months of graduation.
Zoom	Ends 12 months after graduation; prior to that, account is downgraded to a basic account and loses the Pro features, such as Cloud Recordings and meetings longer than 45 minutes.