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Syracuse University Kaltura MediaSpace

Log into your Syracuse University Kaltura account:

This is the login for Students, Faculty, and Staff looking to utilize the Kaltura MediaSpace.

Kaltura functionality is also available within Blackboard courses for instructors and participants. Additional details are available on the Kaltura in Blackboard support page.

1 Uploading Media to Kaltura
2 Closed-Captioning
3 Live Captioning
4 Deleting Captions and/or Transcripts
5 Requesting Captions in Other Languages
6 Download Media from Kaltura
7 Changing Media Ownership
8 My Channels in Kaltura
9 Create a New or Add to an Existing Playlist
10 Viewing Media Analytics
11 Accessing Zoom Recordings
12 Kaltura How-To Instructions
13 Kaltura MediaSpace Go (KMS GO) Mobile App
14 Kaltura Recycle Bin Restore
15 Kaltura Media Stitching

Uploading Media to Kaltura

You can use the Kaltura MediaSpace to upload videos and other types of media, organize media into channels and playlists, and then share media and media collections via links and embedding directly into Blackboard. The following uploading options are available:

Manual Media Upload is for videos you've created with another application that you are ready to put it into Kaltura to stream via the web.
Kaltura Capture will launch the Kaltura Desktop Recorder, an application that can be installed on your machine to make recordings of your desktop screens or applications and cameras attached to your computer. The recording is created on our computer's hard drive and can be uploaded from the application directly to your Kaltura media library.
Express Capture allows you to use microphones and cameras connected to your device to record into the web browser and upload it directly to your Kaltura media library.
YouTube creates a media item in your library based on a video hosted on YouTube. This feature allows you to sort and organize course media in a single location, post to your course with the Kaltura tools, and have YouTube videos play via the Kaltura Player which can remove some ads and provide Kaltura analytics for the item. Please note that the original video source video remains on YouTube and plays through Kaltura. If it is removed from YouTube by the owner, the Kaltura item will no longer work.
Kaltura Quiz links to a page where you can either select an existing video in your library or upload a new video to use as the basis for quiz built on top of the video. SU users interested in this feature are encouraged to consider PlayPosit which allows you to create interactive videos from the items in your Kaltura media library.

Kaltura Media Retention Policy

Kaltura is designed as a streaming platform for active media content. Each entry remains in the system for four years from the last time was played for at least 30 seconds or, if never played, from the date it was uploaded.

To retain entries that are not being played regularly, content owners should download a copy of the media and hold it in storage outside of Kaltura.

Manual Media Upload

Follow the instructions below to manually upload media you've created with another application that you are ready to put it into Kaltura to stream via the web.

To upload a file manually:

Log into Kaltura MediaSpace, at the upper right, click the area that says Click Here To Login (
), and then select Login. When prompted, log in with your NetID and password.
At the top right, click Add New (
), and then select Media Upload.
Drag and drop media as shown on the screen or choose a file to upload.
upload to Kaltura

Kaltura Personal Capture (Desktop Client)

Kaltura Personal Capture is a desktop application that helps you record presentations using any combination of voice, webcam video, screen action, and PowerPoint slides. You can then upload and manage your recordings alongside other Kaltura content in the Kaltura MediaSpace.

To install Personal Capture on your desktop:

Log into Kaltura MediaSpace, at the upper right, click the area that says Click Here To Login (
), and then select Login. When prompted, log in with your NetID and password.
At the top right, click Add New, and then select Personal Capture.
If your browser prompts you to approve the download, select whichever option allows the download to proceed.
When the download is complete:
- In Windows, click the Personal Capture installer, and then follow prompts to complete the installation.
- In macOS, drag the Personal Capture icon to the Applications folder.
When the installation is complete, return to Kaltura MediaSpace; then, to launch the software, click Add New, and then select Personal Capture again.

University Issued Machines

Note: If you have a computer issued to you by a school, college, or department, please contact your Distributed Staff Personnel (DSP) for instructions on how to install the Kaltura Personal Capture client on your machine.

Mac computers issued by schools, colleges, or departments will need to allow Kaltura Capture to work with their machines. For more information: macOS User Settings - Kaltura Personal Capture.

Kaltura Personal Capture lets you record video and audio from multiple sources. To select sources, in the "Kaltura Personal Capture" window, click each of the three drop-down menus and choose the cameras, screens, or microphones you wish to record.

For instructions with screenshots, see Kaltura Capture User Guide .

Using Kaltura Personal Capture on a Mac

As macOS increases its privacy and security settings for Apple's operating systems, running Kaltura Capture on macOS may require enabling additional permissions. Please use the instructions found on the Kaltura Personal Capture macOS Settings page if you are seeing errors while trying to record using Kaltura Personal Capture on macOS.

Kaltura Express Capture in KMS

Kaltura Express Capture allows you to record videos from your browser without installing additional software on your computer via Kaltura MediaSpace or via Blackboard. Recent updates include the ability to record your screen as well as your camera to create a dual-stream video where viewers can choose how the streams are displayed to them.

Express Capture is only supported on laptop and desktop computers. It is not available on mobile devices. For mobile devices, use the video camera option on your device and upload the content using the media upload option.

Additional instructions are available from Kaltura.

Important

Do not use Express Capture to record long videos. Express Capture is a web-based service, so any interruption in internet service could corrupt your recording and it will not be recoverable. Use Express Capture for quick videos that are a few minutes long such as answers to questions, explanations about how to do a homework problem, providing a comment to a discussion, or a short presentation. The maximum allowed recording length is 30 minutes.

To use Express Capture in Kaltura MediaSpace:

Important

On macOS you will need to grant permission to your web browser to access your Camera, Microphone, and Screen Recording.

On Kaltura MediaSpace, at the upper right, click the area that says Click Here To Login (
), and then select Login. When prompted, log in with your NetID and password.
Click Add New, and then select Express Capture.
Note: You may need to expand your browser window to see all available options.
If prompted by your browser, allow access your camera and microphone.
Click the camera button to turn the camera on and off, or to select the camera to use, if you have more than one attached to your computer.
Click the microphone button to turn the microphone on and off, or to select the microphone to use, if you have more than one attached to your computer.
Click the screenshare button to enable screen recording and select a screen or window to record.
To begin recording, click the red Record icon.
While you are recording, the total time is displayed in the bottom center of the interface.
To end your recording, click the Stop button. You will be presented with three options:
1. Record Again: Click this to discard your recording and immediately begin a new one.
2. Use This: Click this to upload your recording to MediaSpace. After clicking, enter a title, and then click Save.
3. Save a copy: Click this to download your recording to your computer.
After they are uploaded with the Use This option, recordings made with Express Recording behave like all other Kaltura content. They will be closed-captioned, can be published to Blackboard, embedded to a website, and can be downloaded.

Closed-Captioning

Machine captioning is performed automatically on all videos uploaded to Kaltura (video.syr.edu). This process uses automatic machine generated transcription (ASR) that recognizes the words spoken in your video and provides machine-based captions with 75-85% accuracy.

Live Captioning

While third party speech-to-text products exist for live-captioning, ITS recommends that professional captioning be used whenever an accommodation is requested or whenever our policy requires that an event has live captioning.

See Guidelines for CART and ASL Interpreting for more information.

Deleting Captions and/or Transcripts

Users can choose to delete captions or transcripts from media.

Allow Time for Deletion

Kaltura may take a few hours to a day to completely remove captions and transcripts from media files once deleted. Kaltura may take a day or so to completely remove the transcript from media files once deleted. If you delete a caption file, we also recommend that you also delete the corresponding transcript file, and vice-versa.

Visit video.syr.edu and locate My Media.
In the My Media page, select Edit (
) indicated as a grey pencil to the right of the media.
Select the Captions tab (for captions) OR select the Attachments tab (for transcripts).
Locate the files that you are removing and hit the x (
) in the Actions area.
A Delete Confirmation window will pop up. Select Delete (
).

Requesting Captions in Other Languages

Media owners can request captions be processed for their videos in additional languages. Supported languages include Arabic, English, French, German, Hebrew, Italian, Russian, and Spanish.

How long will this take?

The Machine Captioning process takes approximately 24-48 hours. You will receive an email notification when the process if completed.

In the My Media page, select the media you would like to request additional captions for.
Click the Actions drop down and select Caption & Enrich.
actions menu
Next leave Service and Feature the default and under Order Captions & Enrichment Services select the Source Media Language you desire. Once selected, hit Submit.
order captions and enrich options
You'll receive a notification that your request has been received and the status of your request will be populated in the Existing Request section.
successful request of caption
populated request pending in existing requests
The Machine Captioning process takes approximately 24-48 hours. You will receive an email notification when the process if completed.

Kaltura MediaSpace (video.syr.edu)