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Configuring SUMail on Android Devices
Updated Mar 06

    Configuring SUMail on Android Devices

    Mar 06, 2025

    Android Phones and Tablets vary widely between platforms and versions. We strongly recommend using the Microsoft Outlook App offered in the Google Play Store as it offers the best experience when using your SUMail account.
     



    Table of Contents

    • 1 Download and Install Outlook
    • 2 Configuring the Outlook app for first time users 
    • 3 Removing an email account from Outlook  
    • 4 Adding an email account to Outlook  
    • 5 Additional set-up instructions for native mail apps
    • 6 To remove an account from native mail apps
    • 7 Getting Help

    Download and Install Outlook

    Visit the Google Play Store to download and install Outlook.


    Install button on Google Play Store
    Install button on Google Play Store



    Configuring the Outlook app for first time users
     

    1. Once you have installed the Outlook app, open it.
       

    2. Click on Add Account.


      add account blue button
      add account blue button


       

    3. On the 'Add Account' screen, enter your full email address (e.g. NetID@syr.edu)


      Add account screen
      Add account screen


       

    4. Click Continue.
       

    5. Enter your NetID password on the Office 365 sign in page and select Sign In.
           a. Subsequently, you will also need to verify your identity with your two-factor authentication method (MFA/2FA).


      Office 365 password page
      Office 365 password page
      2FA Code Page
      2FA Code Page


       

    6. Your account will be added to the Outlook app.



    Removing an email account from Outlook 
     

    1. Launch the Outlook app.
       

    2. At the top left, select the menu icon, tap Settings.


      setting icon in pull out tray
      setting icon in pull out tray


       

    3. Tap the account you would like to remove.


      Mail accounts screen
      Mail accounts screen


       

    4. A new window will appear. Tap Delete Account.
       

      delete account screenshot
      delete account screenshot


       

    5. A small menu will appear, tap Delete.


      secondary delete button
      secondary delete button


       

    6. Fully quit the application.



    Adding an email account to Outlook 
     

    1. Launch the Outlook app.
       

    2. At the top left, select the menu icon, tap Settings.


      setting icon in pull out tray
      setting icon in pull out tray




    3. On the 'Add Account' screen, enter your full email address (e.g. NetID@syr.edu)


      Add account screen
      Add account screen


       

    4. Click Continue.
       

    5. Enter your NetID password on the Office 365 sign in page and select Sign In. 
           a. Subsequently, you will also need to verify your identity with your two-factor authentication method (MFA/2FA).


      Office 365 password page
      Office 365 password page
      2FA Code Page
      2FA Code Page


       

    6. Your account will be added to the Outlook app.
       

     

    Additional set-up instructions for native mail apps

    As a wealth of technology continues to wash over us all, there continues to be many nuances in native mail applications. Due to this ever changing landscape, we recommend reviewing the settings/instructions for how to use your device specific mail app on device manufacturer's website.

    • Samsung mail app

    • Lenovo mail app

    • LG mail app

    • Setting up email in an Android app

    • Google Pixel devices




    To remove an account from native mail apps

    Due to the variety of mobile devices that run Android, we recommend reviewing the manufacturers website for instructions on how to remove an email account from their respective mail apps. 

    • Samsung mail app

    • Google Pixel devices

    • Removing email from an Android app

    Getting Help

    For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by visiting us at the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.

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