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SUMail Limits
Updated Sep 14, 2021

    SUMail Limits

    Sep 14, 2021

    There are various service limits for SUMail that are designed to protect the email service as a whole and detect anomalies such as compromised accounts. The following list breaks out limits that would most likely affect all email users, and for a complete list of service limits check the following link: 
    Exchange Online limits - Service Descriptions | Microsoft Docs

    All active Students, Staff, and Faculty are on an E3 license plan. Alumni are E1, and inactive users aren't licensed. Shared/Resource mailboxes also do not receive a license since they are not directly logged into.

    Type

    Limit

    Notes

    Type

    Limit

    Notes

    Message rate limiting

    30 email submissions per minute, per mailbox

    There are no overrides for this.

    No sent messages are lost or denied, they will sit in users outbox until the next minute and send as many as possible.

    Recipient rate limiting

    10000 recipients every 24 hours, per mailbox

    Specifies the total number of email addresses which can be mailed to in a 24 hour period, whether unique or not.

    Receive rate limit

    3,600 messages per hour, per mailbox

     

    User mailbox storage

    100gb (active staff/faculty/student mailboxes)

    • warning: 98gb

    • prohibit send: 99gb

    • prohibit send/receive: 100gb

    Shared/resource mailbox storage

    50gb

     

    Alumni mailbox storage

    50gb

     

    Archive mailbox storage

    Unlimited

    Available only for E3 licensed mailboxes

    Messages per mailbox folder

    1 million

     

    Folders per mailbox

    10,000

     

    Message size limit

    50mb

    This includes attachments, but does not account for mime encoding or client limits.

    Junk mail folder retention

    30 days

     

    Deleted Items retention

    90 days

     

    Inbox Forwarding Rule limit

    10 Forwardee limit

    The maximum number of recipients that can be configured for an inbox or transport rule with a redirecting action.

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