SUMail Limits

SUMail Limits

There are various service limits for SUMail that are designed to protect the email service as a whole and detect anomalies such as compromised accounts. The following list breaks out limits that would most likely affect all email users, and for a complete list of service limits check the following link: 
Exchange Online limits - Service Descriptions | Microsoft Docs

All active Students, Staff, and Faculty are on an E3 license plan. Alumni are E1, and inactive users aren't licensed. Shared/Resource mailboxes also do not receive a license since they are not directly logged into.

Type

Limit

Notes

Type

Limit

Notes

Message rate limiting

30 email submissions per minute, per mailbox

There are no overrides for this.

No sent messages are lost or denied, they will sit in users outbox until the next minute and send as many as possible.

Recipient rate limiting

10000 recipients every 24 hours, per mailbox

Specifies the total number of email addresses which can be mailed to in a 24 hour period, whether unique or not.

Receive rate limit

3,600 messages per hour, per mailbox



User mailbox storage

100gb (active staff/faculty/student mailboxes)

  • warning: 98gb

  • prohibit send: 99gb

  • prohibit send/receive: 100gb

Shared/resource mailbox storage

50gb



Alumni mailbox storage

50gb



Archive mailbox storage

Unlimited

Available only for E3 licensed mailboxes

Messages per mailbox folder

1 million



Folders per mailbox

10,000



Message size limit

50mb

This includes attachments, but does not account for mime encoding or client limits.

Junk mail folder retention

30 days



Deleted Items retention

90 days



Inbox Forwarding Rule limit

10 Forwardee limit

The maximum number of recipients that can be configured for an inbox or transport rule with a redirecting action.

com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'ivy-ai' is unknown.