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Answers
Claude
- 1 Claude
- 1.1 Vendor Information
- 1.2 License Information
- 1.3 Products
- 1.4 Product Use Rights
- 1.5 Availability
- 1.6 Support
- 1.7 Contact
Claude
Claude is a generative AI tool and family of large language models developed by research firm Anthropic that can be used in a variety of applications to brainstorm ideas, analyze images, and process long documents.
Category: Generative AI
Notes: None
Vendor Information
Vendor: Anthropic
Software website: https://www.anthropic.com/claude
License Information
General OS support: https://support.anthropic.com/en/articles/8114487-what-interfaces-can-i-use-to-access-claude
License renewal type: Annual
License effective dates: September 16th through September 15th
Products
Product Use Rights
Terms of Use: Anthropic provides software that allows submission of text, documents, or other materials, and receipt of AI-generated results, ("AI Services") via various interfaces including an API (application programming interface) and web portals provided by Anthropic ("Anthropic Interfaces"). Upon prompt payment of all applicable fees related to use of the Anthropic Offerings ("Fees"), including fees associated with the use of AI Services using your Credentials, Customer and its Users may access and use the Services, only in compliance with the Anthropic Usage Policy, to make submissions to the Services (“Prompts”) and generate responses to its Prompts (“Outputs” and, together with Prompts, “Customer Content”). Customer is responsible for securing its unique access credentials for accessing the Anthropic Offerings (“Credentials”) and may not share Account credentials with anyone else.
Faculty/Staff Home Use: Claude is available via web browser and mobile app from anywhere.
Availability
Institutional Licenses for Faculty/Staff: ITS maintains a Claude Enterprise license available to all active Syracuse University faculty, staff and students. SU faculty and staff may submit a Claude Enterprise access request via the Microsoft Access Package Portal or visit https://its.syr.edu/getclaude to get started. Additional details are also available on the ITS-Managed AI Tools webpage.
Student Licenses: SU students may submit a Claude Enterprise access request via the Microsoft Access Package Portal or visit https://its.syr.edu/getclaude to get started.
Support
Trials: Claude Free plans are available at https://www.anthropic.com/pricing.
Downloads: https://claude.ai/download
Contact
Students: Contact the ITS Help Desk at 315.443.2677, by email to help@syr.edu, or Create a Help Ticket on the ITS Website.
SU Faculty and Staff: Contact your IT support personnel. A current listing can be found on the ITS Website.
IT Support Personnel: Contact the ITS Business Office at ITSOffice@syr.edu.
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