Remote Desktop Services via Browser

Connecting to RDS

1. Using a web browser, navigate to rds.syr.edu.
   
   

2. You will encounter a Microsoft login screen. Sign in using your SUMail address and NetID password:

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3. You may be presented with information about the Windows App. You can read each page and click Done afterwards, or press Skip to proceed to the next step.

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4. From the Devices page, choose the remote environment you wish to access and select “Connect”.

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5. If this is your first time logging into the remote desktop, or if you're logging in after clearing your cache and cookies, you may be presented with a popup dialog box. This box will ask for permission to allow the remote computer to access certain functions on your device. If you'd like to prevent this popup from appearing in the future, simply check the box labeled "Don’t show again" and press Connect.

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Getting Help

We're here to ensure you have a smooth experience with RDS. If you need assistance:

• Students: Feel free to reach out to the ITS Help Desk directly. Call us at 315-443-2677, email at help@syr.edu.

• Faculty and Staff: For the most efficient support, it's recommended to start with your respective academic or administrative support teams. They're equipped with tools and knowledge tailored to your needs.