Teaching and Technology Resources, Training, and Events

Online Learning Services (OLS) and Information Technology Services (ITS) support University instructors with resources to enhance teaching with technology—especially through effective use of Blackboard. Support includes live and on-demand training of supported tools..

Online Learning Services (OLS) Resources

Explore tutorials, training sessions, live and one-on-one support for Blackboard and the tools that support your teaching.

https://answers.atlassian.syr.edu/wiki/spaces/blackboard01/overview

Answers ArticlesNavigating Blackboard with these quick "How to" guides

https://video.syr.edu/channel/Online%2BLearning%2BServices/323054312

OLS Kaltura ChannelQuick video tutorials that walk instructors through key Blackboard features

https://syracuseuniversity.zoom.us/j/99215387414

Monday Zoom Office HoursJoin us for Zoom Office hours live support Mondays from 9:00–10:00 a.m.

https://syracuseuniversity.zoom.us/j/96710631791

Tuesday Zoom Office HoursJoin us for Zoom Office hours live support Tuesdays from 2:00-3:00pm

https://outlook.office365.com/owa/calendar/ITSOnlineLearningServices@bookings.syr.edu/bookings/s/1AQQ6o9_ZE-1tzBeTxzo0w2

MS Booking Individual ConsultationsSchedule a 30-minute Teams one-on-one consultations with Online Learning Services

https://its.syr.edu/create-a-help-ticket/

Help DeskEmail questions to our help desk at help@syr.edu

https://its.syr.edu/create-a-help-ticket/

SandboxesInstructors can request a Blackboard Sandbox to explore features, test tools, or begin building a course before the semester starts.

https://help.blackboard.com/Learn/Instructor/Ultra

Blackboard DocumentationIn-depth documentation on Blackboard features

Events, training, and workshops

Discover, opportunities to connect, learn, and grow with Online Learning Services. Email help@syr.edu to request a group session, include information about the size of your faculty group and interest for a consultation and assistance on creating a group.

https://su-jsm.atlassian.net/wiki/spaces/blackboard01/pages/439746597/Events+Page#Upcoming-Events

Upcoming OLS EventsExplore upcoming Teaching & Learning Events, Workshops, and Lunch and Learn Sessions from the Online Learning Services team.

https://su-jsm.atlassian.net/wiki/spaces/blackboard01/pages/439746597/Events+Page#Past-Events

Past OLS EventsBrowse past events hosted by the Online Learning Services team.

Workshops

Online Learning Services hosts a variety of workshops to support instructors in using Blackboard and related teaching tools. These sessions are listed on our Events page and include opportunities for hands-on learning, collaboration, and professional growth.

Lunch and Learn

Online Learning Services hosts short, focused Lunch and Learn sessions that highlight Blackboard features and third-party teaching tools. Upcoming sessions are shared in the monthly ITS Technology Tips email, and recordings are provided to registrants when available

Teaching Squares & Faculty Learning Communities

Online Learning Services supports faculty groups interested in exploring teaching and learning together. Whether you're forming a Teaching Square or a Faculty Learning Community, we can help structure and facilitate your group based on your goals and availability.

Event On-Demand Recordings

Available recordings from Lunch and Learn sessions and other training events are hosted on our Kaltura channel. Browse past sessions to revisit key topics and explore helpful content at your convenience.