Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Answers
/
Using the Microsoft Authenticator Mobile Application
Updated Sep 27, 2022

    Using the Microsoft Authenticator Mobile Application

    Sep 27, 2022

    Overview


    The Microsoft Authenticator app helps you sign in to your accounts when you're using two-factor verification. 

    When responding to an MFA push notification using Microsoft Authenticator, you will be presented with a number verification. That will need to be typed into the app to complete the approval.

    Number matching is combined with location information to help ensure the sign-in request was in fact initiated by you, and not a malicious actor.

    Before You Begin


    Install the latest version of the Microsoft Authenticator app, based on your operating system:

    • Google Android. On your Android device, go to Google Play to download and install the Microsoft Authenticator app.


    • Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app.




    Using Number Matching Verification




    1. Depending on how you are accessing Syracuse University resources, you might be prompted to log into to a service/app using MFA
      .

    2. After using signing in, you will be prompted with a number to enter into the Microsoft Authenticator App. Below is an example showing the login screen to the site on the left, and the Microsoft authenticator on the right: 




    , multiple selections available,
    com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'ivy-ai' is unknown.
    Answers Knowledge Base
    Teams
    , (opens new window)

    Information Technology Support
    • How-to articles
      How-to articles
       This trigger is hidden
    Results will update as you type.
    • Accessible Technology Toolkit
    • Accounts and NetIDs
      • Personal Data Incorrect in Official University Records
      • IT Resource Access for Inactive Affiliations
      • Manage Your Sponsored Accounts
      • Multifactor Authentication (MFA)
        • First time setup for Microsoft Multifactor Authentication
        • Using the Microsoft Authenticator Mobile Application
        • New Phone and the Authenticator App Isn't Working?
        • Setting Up MFA on macOS
        • MFA Setup using iOS Keychain/Passwords app
        • Setting Up MFA on Windows 10/11
      • NetIDSUID Help? NetIDs are different than your 9-digit SUID. If you need help with your SUID, please contact the ITS Help Desk. Looking for SUID card assistance? Complete details, including photo submission, requesting a new card, dependent card requests
    • Campus Departments
    • Campus Living
    • Email (SUMail)
    • General Computing
    • Networks at Syracuse University
    • Printing
    • Remote Access
    • Schools & Colleges
    • Services and Applications
    • Teaching and Learning
    • Directory - office location for main campus faculty and staff
      Calendars
    You‘re viewing this with anonymous access, so some content might be blocked.
    {"serverDuration": 9, "requestCorrelationId": "4fd9c2d10cd240b995146f43eaf58a48"}