Using the Microsoft Authenticator Mobile Application

Overview

The Microsoft Authenticator app helps you sign in to your accounts when you're using two-factor verification. 

When responding to an MFA push notification using Microsoft Authenticator, you will be presented with a number verification. That will need to be typed into the app to complete the approval.

Number matching is combined with location information to help ensure the sign-in request was in fact initiated by you, and not a malicious actor.

Before You Begin

Install the latest version of the Microsoft Authenticator app, based on your operating system:

• Google Android. On your Android device, go to Google Play to download and install the Microsoft Authenticator app.
  
  

• Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app.
  
  

Using Number Matching Verification

1. Depending on how you are accessing Syracuse University resources, you might be prompted to log into to a service/app using MFA
   
   

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2. After using signing in, you will be prompted with a number to enter into the Microsoft Authenticator App. Below is an example showing the login screen to the site on the left, and the Microsoft authenticator on the right: 
   
   

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