Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Answers
/
IT Resource Access for Inactive Affiliations
Updated Aug 11

    IT Resource Access for Inactive Affiliations

    This page provides information regarding IT resources for former students, faculty and staff at Syracuse University after graduation, retirement, resignation, etc. 

    IT Resource Access by Inactive Affiliation

    Primary Affiliation

    Affiliation Details

    General IT Resource Access

    Limiting Exceptions

    Primary Affiliation

    Affiliation Details

    General IT Resource Access

    Limiting Exceptions

    Alumni and Student Inactive

    Alumni affiliation is assigned to former active students who have a graduated and completed a program of study at Syracuse University. This change typically occurs within 3 months of completion of the program of study.

    Student Inactive affiliation is assigned to former SU and ESF active students that have discontinued their program of study and do not also have another completed or active program of study. 

    ESF Alumni are assigned Student Inactive affiliation. 

    Former SUPA students are assigned the student inactive affiliation within 30 days of last academic term.

    Former students retain access to IT resources for 12 months after the last term of attendance including but not limited to:

    • SUMail (email)

    • Microsoft O365

    • MySlice

    • BlackBoard

    See FAQ for more information about this policy.

    Career Services for alumni in Handshake continues in perpetuity.  Please see Alumni Handshake Accounts for more information.

     

    Adobe - Access to the Adobe Creative Cloud suite and its licensing ends after graduation or leaving the University.

    Google Workspace - Access to the Google Workspace for Education and use of the g.syr.edu for access and authorization to additional Google Services ends after graduation or leaving the University. Students will have a period of time of 90 days which begins at the end of last academic term date.  Before the 90 days pass, users can use Google's migration tool, Google Takeout, to migrate their data. This process is recommended by Google.

    Printing - While former students can log into lab machines for a period of time, the printing accounts they had as active users are no longer usable. A guest print account will be needed to print. Instructions to create the account can be found on the Guest Printing page.

    Qualtrics - Further information can be found on the Qualtrics FAQ Page.

    RDS - Access to the Remote Desktop Service (RDS) is removed when your affiliation is Alumni or Inactive. 

    Zoom - Former students will maintain their Syracuse University Zoom account until 12 months after the last term of attendance; however the account will transition to a Basic level account and will no longer have the benefits of a Zoom Edu Pro license.

    Staff Inactive and Staff Retired

    Faculty Inactive

    ESF Employee Inactive and Retired

    Staff Inactive or Retired affiliation is assigned the day after the effective date of retirement or resignation.

    Faculty Inactive affiliation is assigned the day after the effective date of resignation by former SU faculty who leave the University for any reason but have not retired. 

    ESF Employee Inactive and Retired affiliations fall under these access rules. 

    SU staff and all ESF employees that resigned or retired and faculty that resigned do not retain access to IT resources beyond the effective date of retirement or resignation including but not limited to:

    • SUMail (email)

    • Microsoft O365

    • MySlice

    • BlackBoard

     

    No exceptions. Former staff who have retired or left the University and former faculty who have not retired are unable to authenticate to IT resources after leaving the University.

    Faculty Retired

    Faculty Retired affiliation is assigned to former SU faculty who have retired, including Emeritus faculty.

    Retired SU faculty retain access to many IT related resources unless noted. 

    Faculty retired email, Microsoft 365, and OneDrive access is retained through yearly password change requirements. 

    Note: Access to some resources, such as Adobe and Blackboard, are based upon the user having had access as an active faculty member. 

    Printing - While retired faculty can log into lab machines, their printing accounts that they used as active users are no longer. A guest print account will be needed. Instructions to create the account can be found on the Guest Printing page. 

    Google Workspace - Access to the Google Workspace for Education and use of the g.syr.edu for access and authorization to additional Google Services ends upon retiring from the University.

    Zoom - Retired faculty will maintain their Syracuse University Zoom account, however, the account will be moved to a 'Basic' level account. The Zoom Basic account will no longer have the benefits of a Zoom Edu Pro license.

    Getting Help

    Alumni and Inactive Students: 

    For support of the information above, contact the ITS Help Desk  at 315.443.2677, help@syr.edu, or by stopping into the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.

    Former Faculty and Staff: 

    Many unlisted resources may be provided or supported on a case-by-case or department level. For support of the information above, staff and faculty should first contact their academic or administrative support personnel. The ITS Help Desk cannot provide access to these resources.

     

    , multiple selections available, Use left or right arrow keys to navigate selected items
    ad
    airorangex
    sumail
    myslice
    aox
    revwapr12
    dashboard-alumni
    resource
    after
    retire
    retiree
    resigned
    resign
    com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'ivy-ai' is unknown.
    Answers Knowledge Base
    Teams
    , (opens new window)

    Information Technology Support
    • How-to articles
      How-to articles
       This trigger is hidden
    Results will update as you type.
    • Accessible Technology Toolkit
    • Accounts and NetIDs
      • Personal Data Incorrect in Official University Records
      • IT Resource Access for Inactive Affiliations
        • Email and Data Removal for Former Students and Alumni - FAQ
      • Manage Your Sponsored Accounts
      • Multifactor Authentication (MFA)
      • NetIDSUID Help? NetIDs are different than your 9-digit SUID. If you need help with your SUID, please contact the ITS Help Desk. Looking for SUID card assistance? Complete details, including photo submission, requesting a new card, dependent card requests
    • Campus Departments
    • Campus Living
    • Email (SUMail)
    • General Computing
    • Networks at Syracuse University
    • Printing
    • Remote Access
    • Schools & Colleges
    • Services and Applications
    • Teaching and Learning
    • Directory - office location for main campus faculty and staff
      Calendars
    You‘re viewing this with anonymous access, so some content might be blocked.
    {"serverDuration": 11, "requestCorrelationId": "516047917dfc463ca46c4d191174aecb"}