Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Answers
Answers Knowledge Base
Teams
, (opens new window)
School of Architecture
Results will update as you type.
  • School of Architecture - Course Resources
  • School of Architecture - Fabrication Labs
  • School of Architecture - Answers Documentation Style Guide
  • School of Architecture - Faculty Handbook
  • School of Architecture - NYC Program
  • School of Architecture - Policies and Rules Handbook
  • School of Architecture - Research
  • School of Architecture - Resources for Visiting Critics
  • School of Architecture - Search & Promotion Candidates
  • School of Architecture - Technology Support
    • Computing Resources for Staff and Faculty
      • User Accounts
      • Managing University Data
      • School of Architecture - Working and Collaborating Remotely (for staff)
      • Remotely access your office computer
      • Remotely access G drive
      • Securing University Data
      • Making Accessible Content for Students
      • E-mail & Calendars
      • Conference Calling
      • Hardware and Software
      • Networking
      • Printing Resources for Staff
        • Xerox copier - Create a booklet
        • Xerox copier - Fails to print from Tray 5
        • Xerox copier - Printing on 6" x 9" envelopes
        • Xerox copier - Printing on 7" x 10" notecards
        • Xerox copier - Secure printing using a PIN code to release jobs
        • Xerox copier - Printing on 6.5 x 4.75 in. envelopes
      • Printing Resources for Faculty
      • Web Applications
      • IT Resources after leaving SU
      • How to disable the backup feature in Dropbox and Google Drive (macOS)
      • Sharing Teams files & folders with outside people
      • Sharing files & folders using OneDrive
      • Transition to Jamf Connect from Nomad
      • Windows 11 - FAQ and Tips
      • Canon T6i Camera - Live tether to computer
      • Google Shared Drives for Faculty
    • Computing Resources for Students
    • School of Architecture - Online Course Delivery Guide (for faculty and teaching assistants)
    • How-tos
    • Student Work Digital Archiving Guidelines
    /
    Xerox copier - Fails to print from Tray 5
    Updated May 02, 2024

      Xerox copier - Fails to print from Tray 5

      May 02, 2024

      Tray 5 may be ignored when trying to print on cardstock, even when the paper type for Tray 5 is set to cardstock on the printer AND the paper type is set to cardstock in the Xerox print settings on the computer.

      The problem was a document setting that stays with the document even if printed on a different computer.

      To fix

      • In the Print box click Page Setup.

      • Click the Paper tab. 

      • Make sure First page and Other pages under Paper Source are both set to 'Default tray (Tray 5)' not 'Automatically Select'.

      • Set 'Apply to' to Whole Document.

      , multiple selections available,
      {"serverDuration": 10, "requestCorrelationId": "ee80e48cb8094517baba0f702afa6357"}