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Disable Outlook add-ins
Updated Jul 01

    Disable Outlook add-ins

    Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the problem.

    1. In the upper-left corner of Outlook, choose File > Options > Add-ins.

    2. At the bottom of the View and manage Office Add-ins, make sure the Manage box shows COM Add-ins, and then choose Go.

    3. As a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following:

      • Manually record the title of every selected add-in listed under Available Add-ins.

        or

      • Take a screenshot of the property sheet and save the image to a location of your choice.

    4. After you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK.

      Caution: Click a check box to clear it. Don't select an add-in and choose Remove. If you have administrator rights, you could actually delete the add-in. For this troubleshooting exercise, you want to disable, not delete, an add-in.

    5. Choose File > Exit.



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