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Quick Assist
Updated Jul 01

    Quick Assist

    Quick Assist is a built-in tool for Windows 10 that allows Faculty, Teaching Assistants, or Students to share screen and if needed, take control of each other computer and help solve a problem.

    To get started, you need to launch the Quick Assist app, get a 6-digit code, and share that with your student. 



    Table of Contents



    • 1 Table of Contents
      • 1.1 Give assistance
      • 1.2 Get assistance
        • 1.2.1

    Give assistance

    •  

      • Select Start

         > Windows Accessories > Quick Assist (or select the Start  button, type Quick Assist in the search box, then select it in the results). 

      • Select Assist another person, then send the 6-digit code to the person you're helping.

      • When they've entered it, select either Take full control or View screen.

      • Select Continue and wait for the person you're helping to allow the connection. 

    Get assistance

    •  

      • Select Start

         > Windows Accessories > Quick Assist (or select the Start  button, type Quick Assist in the search box, then select it in the results). 

      • In the Code from assistant box, enter the 6-digit code you were given, and select Share sceen.

      • Wait for your helper, then select Allow in the window that displays.



    Other Resources

    • Answers
    • Hardware and Software Support
    • Microsoft Exchange - SUMail - Shared Mailboxes
    • Networking
    • Printing Resources
    • Resource Calendars
    • Secured Data Access
    • Web Applications
    • Quick Assist
    • Enable Camera/Mic on Windows - (Teams, Zoom, Collaborate)
    • Room Headset and Camera Setup Instructions
    • Qualtrics
    • Guides and how-to's
    • Information and services overview
    • FAQ and troubleshooting



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