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Syracuse University deploys and uses enterprise-wide applications supported by vendors such as Oracle. As part of their support structure, these vendors agree to "officially support" specific versions of operating systems and web browsers, dependent upon the version/release of the enterprise software in use. Oftentimes users of these systems and services see no adverse effects when using other versions of operating systems and browsers. Highlighted below are the officially supported operating systems and browsers for the versions of the systems currently run at the University. If you have any difficulty completing functions or services within these systems, refer to this list, or contact our Service Center at 315-443-2677 or help@syr.edu.
MySlice, HRSA, & Financials
Oracle PeopleSoft officially supported browsers:
Windows operating systems
Win Windows 8.1 (64-bit)
IE IE 11
Win Windows 8 64-bit
FF17
Chrome FF17
Chrome 24
IE IE 10
Win Windows 7
FF17
Chrome FF17
Chrome 24
IE IE 8, 9, 10, 11
Win XP & Vista
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Apple operating systems
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What SU testing has shown
Staff using Apple operating system should be using FF Version 30.
Students using Apple operating system should use FF Version 30 where possible.
If you use Chrome, make sure you have another browser available. Some users have reported problems using Chrome. Internet Explorer 8 (or higher), Firefox, and Safari are alternative browsers.
HRSA
Oracle PeopleSoft officially supported browsers:
Windows operating systems
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Apple operating systems
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are no longer officially supported by the vendor.
Apple operating systems
OSX 10.9
Safari 7
OSX 10.7 10.8
Safari 6
OSX 10.6 10.7
FF 17
Safari 5
What SU testing has shown
Staff using Apple operating system should be using FF3.5.
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If you use Chrome, make sure you have another browser available. Some users have reported problems using Chrome. Internet Explorer 8 (or higher), Firefox, and Safari are alternative browsers.
Financials
Oracle PeopleSoft officially supported browsers:
Windows operating systems
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Apple operating systems
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What SU testing has shown
Staff using Apple operating system should be using FF3.5.
Students using Apple operating system should use FF3.5 where possible.
If you use Chrome, make sure you have another browser available. Some users have reported problems using Chrome. Internet Explorer 8 (or higher), Firefox, and Safari are alternative browsers.For Safari OSX 10.6-10.8, it is recommended that you upgrade to Mavericks (10.9) which is available for free through the app store.
MyReports
Windows operating systems
IE8 is currently the only browser that works in all scenarios.
Apple operating systems
FF3.5 is to be used by MAC users only
What SU testing has shown
There is evidence that IE10 with IE5 quirks enabled works in most cases except when using some of the administrative functions
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There are browser limitations with the existing OnBase version, v11. They are listed below.OnBase will be upgraded to v13 in late September 2013.
Windows operating systems - vendor supported
Windows 7 64-bit (32-bit), and Vista
FF 3.6 - 10, FF10 ESR
IE 9, 8, 7
Windows XP
FF 3.6 - 10, FF10 ESR6
IE 9, 8, 7
Apple operating systems
OSX 10.8 - OSX 10.8
Safari 6
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