Syracuse University deploys and uses enterprise-wide applications supported by vendors such as Oracle. As part of their support structure, these vendors agree to "officially support" specific versions of operating systems and web browsers, dependent upon the version/release of the enterprise software in use. Oftentimes users of these systems and services see no adverse effects when using other versions of operating systems and browsers. Highlighted below are the officially supported operating systems and browsers for the versions of the systems currently run at the University. If you have any difficulty completing functions or services within these systems, refer to this list, or contact our Service Center at 315-443-2677 or help@syr.edu.
Oracle PeopleSoft officially supported browsers:
Windows 8.1 (64-bit)
IE 11
Windows 8 64-bit
FF17
Chrome 24
IE 10
Windows 7
FF17
Chrome 24
IE 8, 9, 10, 11
Win XP & Vista are no longer officially supported by the vendor.
OSX 10.9
Safari 7
OSX 10.7 10.8
Safari 6
OSX 10.6 10.7
FF 17
Safari 5
Staff using Apple operating system should be using FF3.5.
Students using Apple operating system should use FF3.5 where possible.
If you use Chrome, make sure you have another browser available. Some users have reported problems using Chrome. Internet Explorer 8 (or higher), Firefox, and Safari are alternative browsers.
For Safari OSX 10.6-10.8, it is recommended that you upgrade to Mavericks (10.9) which is available for free through the app store.
IE8 is currently the only browser that works in all scenarios.
FF3.5 is to be used by MAC users only
There is evidence that IE10 with IE5 quirks enabled works in most cases except when using some of the administrative functions
“Bills on the Web” allows access to Student Bills after students/parents are logged in via MySlice. The application utilizes OnBase Docpop from the Bursar pages to display the student bills.
There are browser limitations with the existing OnBase version, v11. They are listed below.
Windows 7 64-bit (32-bit), and Vista
FF 3.6 - 10, FF10 ESR
IE 9, 8, 7
Windows XP
FF 3.6 - 10, FF10 ESR6
IE 9, 8, 7
OSX 10.8 - OSX 10.8
Safari 6
FF 3.6 - 10, FF10 ESR
Current Java plugin required
What works:
Windows 7 64-bit (32-bit)
FF 22, FF 7
IE 8, 9, 10
Windows XP
FF22, FF 7
What Does Not work:
Windows 8 with IE 10
Windows 8 with FF18, FF22