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Answers
Using Registrar Classroom Computers
Important Notice: If your classroom computer has been upgraded to Windows 11, you must log in using your full Syracuse University email address (e.g., NetID@syr.edu) and password. Logging in with just your NetID (without @syr.edu) will not work on Windows 11 devices.
Need Assistance with Classroom Technology?
If you are having technical issues, such as the computer or screen not turning on, the mouse or keyboard not responding, etc., please contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu or by reporting a classroom technology problem. You can also request a training on classroom technology from Learning Environments and Media Production (LEMP).
Windows 11 Computers
Logging Into Windows 11 Computers
Syracuse University Users (Active NetID/Syracuse University Email Address)
The recommended login method for Windows 11 computers is using your Syracuse University email address (NetID@syr.edu) and password.
Benefits include:
Access to your network drives.
Multi-Factor Authentication (MFA) for Microsoft Office and Adobe is stored, so you’ll only need to complete MFA once every 60 days on that computer.
Your SU Windows profile settings—such as desktop icons, background, documents, and pictures—will carry over to the classroom computer.
Guest Users (No Active NetID)
The Guest account is designed for visitors presenting on classroom computers.
Limitations include:
No access to network drives.
No data is saved after logout.
Adobe requires login with a Syracuse University or personal account.
Microsoft Office will be in read-only mode unless logged in with a valid account.
Signing Out of Windows 11 Computers
To sign out of a Windows 11 computer:
Click the Start (Windows) icon in the bottom center of the screen.
Select your profile icon (usually a circle with your initials or picture).
Click Sign out.
Windows 10 Computers
Logging Into Windows 10 Computers
Syracuse University Users (Active NetID)
Log into Windows 10 computers using your Syracuse University NetID and password under the Other User option.
Benefits:
Access to network drives.
MFA for Office and Adobe is stored for 60 days.
Your SU Windows profile settings will transfer to the classroom computer.
Other User Windows 10 Log In
Guest Users (No Active NetID)
The Guest account is for visitors giving presentations.
Limitations:
No access to network drives.
No data is saved after logout.
Adobe requires login with a Syracuse University or personal account.
Microsoft Office will be in read-only mode unless logged in with a valid account.
Guest User Windows 10 Log In
Signing Out of Windows 10 Computers
To sign out of a Windows 10 computer:
Click the Windows icon in the bottom-left corner.
Click the gray circle icon above the Windows logo.
Select Sign out.
Windows 10 menu for log out
Others May Be Logged In
If prompted that others are signed in, you may choose to restart the computer if needed. Otherwise, follow the sign-out steps above to safely exit.
Getting Help
More information about classroom technology is available on the Learning Environments and Media Productions home page.
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