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Remotely Connect to AS-TS-HIPAA

    Remotely Connect to AS-TS-HIPAA

    Sep 17, 2020

    1.Who needs this?

    Some groups in A&S create data that must be secured more heavily due to HIPAA regulations. We restrict remote access to a limited group of users in the departments below. The A&S Computer Services Group must add your user object to one of the "as-users-RDC-as-ts-hipaa-xxx" groups before this will work.

    • The Gebbie Clinic
    • Psychological Service Center

    2. If you are connecting from a Windows computer

    a. Is this your managed Windows laptop from A&S?

    If this is your managed Windows laptop from A&S it's configured with an "always on VPN". You don't need to use SURA connect to SU's VPN. Ask consult@cas.syr.edu for a custom RDP configuration file. We'll make you one and send it to you, save it someplace where you can find it.


      • Double click on your custom RDP configuration file.
      • Enter your NetID password when prompted, press OK.
      • You will be warned that "The certificate is not from a trusted certifying authority".
      • Click Yes
      • You are connected to AS-TS-HIPAA.

    b. Is this not a managed Windows Laptop?

    SURA is a tool that connects your computer to SU's VPN, then launches the Remote Desktop Connection tool for computers that A&S Computing does not manage.

    i. Download SURA

      • Go to the https://sura.syr.edu to download the SURA utility.
      • Choose the download tab and download SURA.
      • When prompted, save the sura.exe file to a location you will be able to easily find again on your local computer (such as your desktop or documents folder).
      • There is more information about SURA on the help tab.

        SURA Web Site

    c. Launch SURA and connect VPN

    • Double-click on the SURA.exe file.
    • Enter your SU NetID username and password in the appropriate fields
    • Click Connect.

      SURA Launch image

    d.Use Remote Desktop to connect to AS-TS-HIPAA

    • Enter the AS-TS-HIPAA.syr.edu in the Computer field in the Remote Desktop section of SURA
    • Press Connect



    • Enter your email address in the user name field, your NetID password in the password field
    • Press OK

      Credentianls dialog

    • You will be warned that "The certificate is not from a trusted certifying authority".
    • Click Yes

      Certificate not trusted warning


    3. If you are connecting from a Mac computer

    • You will need to connect to SU's VPN, then you can use Microsoft Remote Desktop to control your office computer.
    • Make sure you are running the current version of Microsoft Remote Desktop (MRD), available from the App Store. It is free to download and use.
    • Instructions for downloading and installing the VPN are here:  https://su-jsm.atlassian.net/wiki/x/dYGICQ
    • The Microsoft Remote Desktop Client for Mac can be found here:  https://apps.apple.com/us/app/microsoft-remote-desktop/id1295203466?mt=12
    • Create a new session in MRD using the image below as a template.
    • The PC name is AS-TS-HIPAA.syr.edu

    Remote Desktop Dialog

    • Connection name is a name meaningful to you.
    • Username is your @syr.edu email address.
    • Password is your NetID password.

    Once you create it click the red button in the top left to save it, then double-click the session to start it.

    It's Windows 8

    The start menu looks a lot like Windows 8 and that's a challenge to navigate. The start button will take you to this screen

     Press the arrow at the bottom of the screen to find shortcuts to applications.

    , multiple selections available, Use left or right arrow keys to navigate selected items
    sura
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