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Atlassian Analytics

Atlassian Analytics

  • Verified

    • Atlassian Analytics is a powerful reporting tool for everything that exists within the Atlassian ecosystem. Data from Answers (Confluence), Orange Tracker (Jira/JSM), and other Atlassian sites and products are included. Atlassian Analytics reports can be built using basic selections, as well as supporting direct SQL allowing for creating robust and advanced reports. Analytics dashboards can then be created and reports can be placed and organized via a simple drag-and-drop grid.

    Currently, built Atlassian Analytics dashboards can only be included on an Answers page and not on a Orange Tracker dashboard via a macro.

    Getting Started Vendor Documentation: Get started with Analytics as a user | Atlassian Analytics | Atlassian Support

    Accessing Atlassian Analytics

    Users with licenses to either Answers or Orange Tracker have access to Atlassian Analytics and view dashboards and reports.

    Due to the current licensing structure, an Answers license is required to create dashboards and reports in Atlassian Analytics.

    To access Atlassian Analytics:

    1. Navigate to any Atlassian application (Answers or Orange Tracker) and login

    2. Select the product switcher from the top-left (four boxes)

    3. Verify that the “Syracuse University” site is selected

    4. Towards the bottom of the list, select Analytics

    Alternatively, navigate directly to: https://su-jsm.atlassian.net/analytics

    Requesting a Data Source

    A Data Source is a collection of data pulled from specific project, spaces, and other Atlassian areas. Data Sources are restricted. To request a Data Source, fill out the Atlassian Data Source Request form on our CDI Applications portal.

    Data Source Permissions

     

    Included Data

    Answers: Spaces (all space and content data; can be multiple spaces)

    Orange Tracker: Projects (all project and work item fields; can be multiple projects), Assets, Operations