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AUG. 24, 2021

We are happy to welcome students back to campus this week! If you haven’t left for campus yet, be sure to configure and verify you’ll have access to your two-factor authentication methods. You can manage your two-factor authentication methods at netid.syr.edu.

Wherever you will study this semester, Information Technology Services (ITS) will provide updates and insights about how you can make the best use of the technology available to Syracuse University students. In addition, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.

This week’s tips:

  • Getting Connected
  • Campus Living: Gaming, Streaming and More
  • Finding Resources Around Campus
  • ITS Service Center
  • MySlice Unavailable Sept. 25-26 for Upgrade
  • Study Guide: Online Learning Resources
  • Blackboard Gets a New Look

Getting Connected

ITS provides access to a wide range of computing services on campus and beyond. For students who will be on campus this fall, we have put together a guide to getting connected, which includes instructions for connecting to campus networks, finding technical support and more.

Campus Living: Gaming, Streaming and More

Do you know about the Gadgets&Games campus network for streaming devices and gaming systems? Have you tried out the SpectrumU video streaming service that delivers live TV to your device? Learn about these and other campus resources on the Campus Living Answers page.

Finding Resources Around Campus

If you haven’t already, check out our digital maps on maps.syracuse.edu, where you can sort by a range of location types (buildings, computer labs, parking, dining options, etc.) You also can find bus schedule information at subus.syr.edu. Learn more about face mask requirements on campus shuttles and Centro buses.

ITS Service Center

Located at 1-227 CST in the Life Sciences Complex, the ITS Service Center offers a wide range of in-person support services. Visit its.syr.edu/supportsvc for more information, including support hours. While no products or software are sold at the ITS Service Center, the Syracuse University Campus Store features a range of technology options.

MySlice Unavailable Sept. 25-26 for Upgrade

MySlice is getting a new look in September! You can find more information on the enhanced navigation and user experience, including screenshots and customization options, on the MySlice Upgrade Answers page. Please note that MySlice will be unavailable during the weekend of Sept. 25-26 to allow for the implementation of this upgrade.

Study Guide: Online Learning Resources

ITS maintains a collection of online learning resources on Answers. This collection includes online learning recommendations, campus resources, helpful links and login locations. You also can review some tips for safe computing.

Blackboard Gets a New Look

Syracuse University Blackboard has upgraded to Ultra Base Navigation. The change provides a modernized landing page that includes a new notification system, a consolidated view of course activity and easier ways to navigate to course content. You can learn more, including how to find your courses within Blackboard, on the Blackboard Navigation Update page on Answers.

Thank you for reading—and go Orange!

AUG. 17, 2021

We are excited to start the fall semester in less than two weeks! Throughout the semester, Information Technology Services (ITS) will provide updates and insights about how you can make the best use of the technology available to Syracuse University students. In addition, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.

This week’s topics:

  • Getting Connected
  • MySlice Unavailable Sept. 25-26 for Upgrade
  • Online Learning Resources
  • Two-Factor Authentication
  • Finding Resources Around Campus
  • Blackboard Gets a New Look

Getting Connected

ITS provides access to a wide range of computing services on campus and beyond. For students who will be on campus this fall, we have put together a guide to getting connected, which includes instructions for connecting to campus networks, finding technical support and more.

MySlice Unavailable Sept. 25-26 for Upgrade

MySlice will be unavailable during the weekend of Sept. 25-26 to allow for an upgrade to the system’s navigation and user experience. You can find additional information, including screenshots and customization options, on the MySlice Upgrade Answers page.

Online Learning Resources

ITS maintains a collection of online learning resources on Answers. This collection includes online learning recommendations, campus resources, helpful links and login locations. You also can review some tips for safe computing.

Two-Factor Authentication

Two-factor authentication protects your accounts and confidential information by strengthening the sign-in process with an extra verification of identity in addition to your username and password (for example, a one-time code texted to your phone). Prior to traveling to campus, be sure to configure and verify you’ll have access to your two-factor authentication methods. You can manage your two-factor authentication at netid.syr.edu.

Finding Resources Around Campus

If you haven’t already, check out our digital maps on maps.syracuse.edu, where you can sort by a range of location types (buildings, computer labs, parking, dining options, etc.) You also can find bus schedule information at subus.syr.edu. Learn more about face mask requirements on campus shuttles and Centro buses.

Blackboard Gets a New Look

Syracuse University Blackboard has upgraded to Ultra Base Navigation. The change provides a modernized landing page that includes a new notification system, a consolidated view of course activity and easier ways to navigate to course content. You can learn more, including how to find your courses within Blackboard, on the Blackboard Navigation Update page on Answers.

Thank you for reading—and go Orange!

AUGUST 3, 2021

Each month, Information Technology Services (ITS) provides updates and insights about how you can make the best use of the technology available to Syracuse University students. In addition, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.

This month’s topics:

  • Resources for New and Returning Students
  • Maps.syracuse.edu
  • Welcome Events for First-Year and Transfer Students
  • Two-Factor Authentication
  • Registration

Resources for New and Returning Students

ITS is dedicated to helping Orange students get connected. New students can visit its.syr.edu/welcome to learn about starting their computing experience at Syracuse University. We also have an IT refresher for returning students.

Digital Maps Help You Navigate Campus

Are you looking for the best way to get from Point A to Point B on campus? Check out our digital maps on maps.syracuse.edu, where you can sort by a range of location types (buildings, computer labs, parking, dining options, etc.). You also can find bus schedule information at subus.syr.edu.

Welcome Events for First-Year and Transfer Students

The Office of First-Year and Transfer Programs offers a range of activities to help students start their Becoming Orange journeys. A complete list of Syracuse Welcome events is available online. You also can email newtosu@syr.edu or call 315.443.9187 with any questions.

Two-Factor Authentication

Two-factor authentication is an added security feature that helps protect your accounts and confidential information by strengthening the sign-in process with an extra verification of identity in addition to your username and password (for example, a one-time code texted to your phone). Prior to traveling to campus, be sure to configure and verify you’ll have access to your two-factor authentication methods. If you have not already done so, you can manage your two-factor authentication at netid.syr.edu.

Registration Tips and Tools

As you register for your next courses, be sure to run a degree audit through Degree Works and meet with an advisor in order to select the appropriate classes needed to stay on track for degree completion. Thanks to a recent upgrade, Degree Works now features a new, responsive student dashboard that is mobile-friendly with a fresh and clean look. You also can use Schedule Builder to display possible schedules in a side-by-side calendar format.

Thank you—and go Orange!

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