Certified Browsers to use applications in MySlice

Syracuse University deploys and uses enterprise-wide applications supported by vendors such as Oracle.  As part of their support structure, these vendors agree to "officially support" specific versions of operating systems and web browsers, dependent upon the version/release of the enterprise software in use.  Oftentimes users of these systems and services see no adverse effects when using other versions of operating systems and browsers.  Highlighted below are the officially supported operating systems and browsers for the versions of the systems currently run at the University.  If you have any difficulty completing functions or services within these systems, refer to this list, or contact our Service Center at 315-443-2677 or help@syr.edu. 

MySlice, HRSA, & Financials

Oracle PeopleSoft officially supported browsers:

Windows operating systems

Windows 8.1 (64-bit)

     IE 11

Windows 8 64-bit

     FF17

     Chrome 24

     IE 10

Windows 7

     FF17

     Chrome 24

     IE 8, 9, 10, 11

Win XP & Vista are no longer officially supported by the vendor.  

Apple operating systems

OSX 10.9

     Safari 7

OSX 10.7  10.8

     Safari 6

OSX 10.6  10.7

     FF 17

     Safari 5

What SU testing has shown

Staff using Apple operating system should be using FF3.5.

Students using Apple operating system should use FF3.5 where possible.

If you use Chrome, make sure you have another browser available. Some users have reported problems using Chrome. Internet Explorer 8 (or higher), Firefox, and Safari are alternative browsers.

For Safari OSX 10.6-10.8, it is recommended that you upgrade to Mavericks (10.9) which is available for free through the app store. 

MyReports

Windows operating systems

IE10 with Compatibility View enabled is the IE version that SU ITS is recommending.

Apple operating systems

FF3.5 is to be used by MAC users only

Bills on the Web - OnBase

“Bills on the Web” allows access to Student Bills after students/parents are logged in via MySlice.  The application utilizes OnBase Docpop from the Bursar pages to display the student bills.

There are browser limitations with the existing OnBase version, v13.0.0.534.  They are listed below.

Windows operating systems - vendor supported

Windows 7 64-bit (32-bit)
     FF 10 ESR
     IE  10, 9, 8, 7

Apple operating systems

OSX 
     Safari 5.1.9+, 6.0.4+

     FF 10 ESR

SU Testing Results

Current Java plugin required

What works:

Windows 7 64-bit (32-bit)
FF 22, FF 7
IE 8, 9, 10

Windows XP
FF22, FF 7

What Does Not work:

Windows 8 with IE 10

Windows 8 with FF18, FF22