Filters
Search Issues
Project = and more filters, customer request type=
Select
Menu
Bulk Change work items
Step 1 Choose Issues > select all (limited to 1000 items at once) or specific tickets by checking the boxes on the left
Scroll to bottom, select Next
Step 2 Choose bulk action > Move Issues > Next
Step 3 Select Destination Project > Next
*match or create necessary component fields
*select the appropriate customer request type based on the filtered option above (ex. Email)
Step 4 Confirm Changes