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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

Web Conferencing Licensure

Tool Name

URL

Purpose

Audience

Contact

Notes

Blackboard Collaborate

blackboard.syr.edu

Web conferencing, chat

Campus (NetID), access controlled

ITS Help Desk

 Blackboard Collaborate requires enrollment in an available course or organization.

Google Meet (formally Hangouts)meet.google.comWeb conferencing, chatCampus (NetID@g.syr.edu)ITS Help Desk

G Suite uses (yournetid)@g.syr.edu for login followed by your NetID and password for login.

Microsoft Teamsteams.microsoft.comWeb conferencing, chat, file storageCampus (NetID) ITS Help Desk

Desktop client may require distributed staff intervention for campus owned devices.


Web Conferencing Comparisons


CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMS
Platforms
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Installed-Mac
  • Installed-Windows
Browser Compatibility
Accessibility Options
  • Windows 10 - Firefox with JAWS v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
System Requirements
  • 256 MB RAM
  • 20 MB free disk space
  • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
  • Internet Access
  • Built-in web camera or external USB camera
  • Soundcard w/microphone (headset recommended)

  • 2.0 GB RAM
  • 3.0 GB free disk space
  • Internet Access
  • USB 2.0 video camera
  • Soundcard w/microphone (headset recommended)

Web Conferencing Features

Collaboration tools
Audio & Video
Meeting Participants
Support Links

ITS Help Desk, Collaborate Ultra Help for Participants,

Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

ITS Help Desk, Meet HelpITS Help Desk, Teams Help

CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMS
Platforms
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Cloud, SaaS, Web
  • Mobile- iOS
  • Mobile- Android
  • Installed-Mac
  • Installed-Windows
Browser Compatibility
Accessibility Options
  • Windows 10 - Firefox with JAWS v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
System Requirements
  • 256 MB RAM
  • 20 MB free disk space
  • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
  • Internet Access
  • Built-in web camera or external USB camera
  • Soundcard w/microphone (headset recommended)

  • 2.0 GB RAM
  • 3.0 GB free disk space
  • Internet Access
  • USB 2.0 video camera
  • Soundcard w/microphone (headset recommended)

Web Conferencing Features

Collaboration tools
Audio & Video
Meeting Participants
Support Links

ITS Help Desk, Collaborate Ultra Help for Participants,

Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

ITS Help Desk, Meet HelpITS Help Desk, Teams Help


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