Web Communications & Collaboration Applications

TOOL NAME	URL	PURPOSE	AUDIENCE	ACCESS	CONTACT	NOTES
Adobe Connect Pro	webconference.syr.edu	Web conferencing	Campus (NetID)	AD authentication and authorization controlled by meeting host	help@syr.edu
Answers	answers.syr.edu	Knowledgebase	Public, campus (NetID)	LDAP authentication; AD group/space owner permissions for authorization	answers@syr.edu	Content editor: wiki markup
Blackboard	blackboard.syr.edu	SU Course management	Campus (NetID)	LDAP and local authentication, authorization controlled course registration	help@syr.edu
Cascade Server	cascade.syr.edu	Web content management system	Campus, access controlled	authorization controlled by site owner	wcms@syr.edu
Confluence	confluence.syr.edu	Internal Wiki	ITS (NetID)	LDAP authentication; AD group/space owner permissions for authorization	help@syr.edu	Content editor: wiki markup
ITS public information	its.syr.edu	ITS communication, branding and marketing	Public	Access controlled by ITS Web Mgr	help@syr.edu
ListServ	listserv.syr.edu	Group email communications	Campus, public	List access is controlled by owner	help@syr.edu
Orange Tracker	ot.syr.edu	Issue and work order tracking	Campus (NetID)	LDAP and local authentication, authorization controlled by "project" owner and ITS	help@syr.edu	Reporting: dashboard
MySite	mysite.syr.edu	Personal websites	Campus (NetID)	AD authentication	help@syr.edu
MySlice	myslice.syr.edu	Enterprise applications	Campus (NetID)	LDAP and local authentication	http://its.syr.edu/myslice/help/
Sharepoint	sp.syr.edu	Replace your "G:drive" and beyond, provides a framework for a variety of web based capabilities including a comprehensive collaboration toolset(Intranet)	Campus (NetID), external controlled	AD authentication, authorization controlled by site owner	sphelp@syr.edu	Content editor: works with MS Office with IE browsers
SUmail	sumail.syr.edu	Enterprise student email	Students (NetID)	Microsoft Windows Live@edu ID, synched from SU Identity Management System	help@syr.edu	Email
Team Dynamix	pm.syr.edu	Portfolio management, project management, and capacity planning	ITS (NetID)	AD authentication and authorization configured by ITS	tdsupport@listserv.syr.edu
Videoconferencing	http://its.syr.edu/mediasvc/video-conference.html	Video conferencing	Campus

Legend

AD=Active Directory; An active directory is a directory structure used on Microsoft Windows based computers and servers to store information and data about networks and domains.
LDAP= Lightweight Directory Access Protocol; an Internet protocol that email and other programs use to look up information from a server.

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