Blackboard Ultra
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Blackboard |
Ultra is the supported Learning Management System (LMS) at Syracuse University for sharing of course materials, communication among faculty and students within a course, and submission, grading, and feedback for course assessments. Blackboard is available for all SU courses, whether online, hybrid, or face-to-face. |
The Ultra course view layout utilizes contemporary web design practices that meet current accessibility guidelines and responsiveness across all device sizes. This creates a more consistent and seamless accessible online experience for both faculty and learners when moving between a desktop, tablet and mobile deviceand students across different devices and operating systems. Starting from the the Fall 2024 semester, all SU Blackboard courses have been in the Ultra course view. Content from older courses in the original course view format, which was supported from 2003-2023, can be imported and updated to Ultra view.
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Finishing the Transition to Blackboard Ultra - Spring 2025With the start of the Spring '25 semester, we are now at the end of our transition from Blackboard original to Blackboard Ultra. The last term in which Blackboard courses were conducted in original course view was Spring '24. Starting with Summer '25, all annually-offered courses will have been in Ultra view for at least one academic cycle. All Blackboard organizations will also transition to Ultra view by the start of Summer '25. Following the 2024-25 academic year, Online Learning Services will continue to maintain access to original view courses and organizations for faculty and staff, but starting from Summer '25 will be offering technical support for original view only for the purposes of transferring and updating Blackboard data/content into new Ultra view courses or organizations. Please note that some features and tools from original view are already unavailable due to the end of developer support, and associated data may be unrecoverable. If you have older course content that you wish to preserve, please make a plan to copy it out of your original view courses/organizations as soon as possible. For more information, or any Blackboard questions not addressed in the answers pages indexed on the left, email help@syr.edu, or use our MS Bookings calendar to make a live support appointment with an OLS staff member. |
Blackboard AccessBlackboard is available to all SU faculty, students, and instructional staff. Users with an active SU NetID can Login to Blackboardusing their NetID and password. |
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If you cannot find information related to your specific question in the Answers index, Contact the Help Desk or email help@syr.edu and include “Blackboard” in the subject line of your message.
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Help and ConsultationsFor general questions about Blackboard, email help@syr.edu, refer to our quick start guides, or search the Answers pages indexed below for keywords related to your question. Online Learning Services Staff are available for one-on-one consultations with faculty — instructors can schedule an appointment by visiting our booking page. There are a number of appointment slots each business day available on a first-come, first-serve basis. Appointments can be reserved up to two weeks in advance. Please book only one appointment slot at a time. |
Answers Guides for Instructors
Below are links to Blackboard Answers pages created for SU instructors by Online Learning Services, indexed by main topic areas. Frequently referenced Answers are highlighted for each index. A full page list for each index can be viewed in the page tree on the left.
If you cannot find information related to your specific question in the Answers index, email help@syr.edu and include “Blackboard” and the name of the feature(s) you need help with in the subject line of your message.
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Answers about Blackboard login access, setup, technical settings and requirements, and general FAQ's Top Pages Accessing Blackboard - how to login to Blackboard and locate your courses Blackboard Support Contacts - contact information for the ITS service center and Blackboard support group, and for school/college IT offices Locating Blackboard Courses - searching/filtering your course list Full Page List |
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Answers about managing course availability and appearance, course enrollments and merges, announcements, calendar, email/messages, notification settings, etc. Top Pages Blackboard - Start of Semester Frequently Asked Questions (SOS-FAQ) - common questions and request forms related to setting up new Blackboard courses Course Availability - making your Blackboard course available to students Merge Course Enrollments - combining 2 or more sections under a single "parent" course in Blackboard Course Announcements - posting announcements and sending mass notifications to all users in a course Course Messages - sending direct messages to selected users/groups in your course Full Page List |
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Answers about building and publishing course content including documents, embedded files, links, streaming media, assignments, etc. Top Pages Create Content - adding new items to the course content area Modules and Folders - organizing items in the course content area Copying Content - transferring files and content from other Blackboard courses Content Visibility and Release Conditions - managing student access to items in the course content area Full Page List |
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Answers about using the Blackboard Ultra gradebook and course analytics tools Top Pages /wiki/spaces/blackboard01/pages/154386419 - overview of the Gradebook interface Grading Rubrics - creating and applying grading rubrics Attendance - using the attendance tool and importing into the Gradebook Full Page List |
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Answers about managing your course roster, including tools and settings for individual students and creating groups Top Pages Course Roster - using the course roster Group Sets and Groups - creating new groups and enrolling students Accommodations - changing course settings/permissions for individual students to reflect accommodations Full Page List |
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Answers about supported tools for online learning including Zoom, Kaltura, PlayPosit, PointSolutions, Microsoft 365, and Google Suite, as well as information about the process for requesting to connect other third-party tools to SU Blackboard Top Pages Content Market Tools - accessing the full list of supported third-party tools that can be linked/embedded in Ultra courses Kaltura Video - embedding videos from your Kaltura Media library into Blackboard content Turnitin - creating a Turnitin assignment link in the course content area and linking to the Blackboard gradebook Zoom - embedding a Zoom meeting link and/or recording in the Blackboard content area Full Page List |
Answers Guides for Students
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Blackboard Answers for students Top Pages Student Profile - editing you Blackboard profile picture, language preferences, and notifications Course Navigation - finding course information, files, assignments, and grades in Blackboard Submissions and Grades - submitting assignments in Blackboard and checking grading status/feedback Full Page List |