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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page. 

Table of Contents
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blackboard.syr.eduSession
  • Break-out Rooms
  • Group Collaboration
    • participating in a Blackboard Course or Organization Moderators create

    Tool Name

    URL

    Core Features

    Access

    Contact

    Blackboard Collaborate

    		Google Meet (formerly Hangouts)meet.google.com
    • Web conferencing
    • Recording

    • Available to all campus users

    • creator can

    • generate a web link or meeting code that allows non-SU users to request approval to join without logging in

    		ITS Help DeskGoogle Meet (formerly Hangouts)
    meet.googleMicrosoft Teamsteams.microsoft.com
    • Web conferencing
    • File Sharing
    • Group Collaboration
    • Recording
    • Live streaming

    • Available to all campus users via G Suite login

    • Session creator can generate Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link or meeting code that allows non-SU users to request approval to join without logging inTeam or Meeting
    		ITS Help Desk
    Microsoft TeamsZoom teamszoom.microsoftsyr.comedu
    • Web conferencing

    • File storage

    • Campus (NetID)
    • Desktop client may require distributed staff intervention for campus owned devices.
    • Limited use for Session Recording
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    		ITS Help Desk


    Teaching Considerations

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Features
    • Integrated in
    Blackboard
    • G Suite
    • Video and Audio Sharing
    • Screen, Application, and File Sharing
    • Real-Time Chat
    VoIP
  • Breakout Groups
    • Easy Participant Response
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Integrated in G Suite
    • Video and Audio Sharing Recording
    • Screen
    , Application, and
  • VoIP
    • Dial-in
    • App enabled and Browser based Audio Conferencing
    • Recording
  • Live
    • File Sharing
    VoIP
    Recording
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Accessibility Support
    Meeting Participants
    • Max.
    250 participants, 500 participants by special requestMax.
    • 100 participants
    • Max.
    250
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
    • Max. 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    Moderators
    • Campus participants can mute the microphones of others.
  • Supports six simultaneous active mics.
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Settings details on office.com
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone
    optionSettings
    • .
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    Presenters and Moderators

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

     
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
    • Edge
    • Firefox
    • Safari
    Edge
    Accessibility Options
    • Windows 10-
    Firefox with JAWS v17: Provisional
    • JAWS & NVDA
    • macOS-
    Safari with
    • VoiceOver
    : Certified
  • macOS- Firefox with VoiceOver: Provisional
    • Live Closed Captioning
    • Chromebook or Linux- ChromVox

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
  • Chromebook or Linux- ChromVox
  • Live Closed Captioning

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
  • Live Closed Captioning
    • System Requirements
    256 MB RAM
  • 20 MB free disk space
    • Internet Access
    Webcam (optional)

  • Soundcard w/microphone (headset recommended)
  • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk
    , Collaborate Ultra Help for Participants
    ,
    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions

    Meet Help    		ITS Help Desk,
    Meet


    Teams Help    		ITS Help Desk,
    Teams


    Zoom Help Center