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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page. 

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ITS Help Desk

Tool Name

URL

Core Features

Access

Contact

Blackboard Collaborate

blackboard.syr.edu

  • Web conferencing
  • Session Recording
  • Break-out Rooms
  • Group Collaboration

  • Available to all campus users participating in a Blackboard Course or Organization

  • Session Moderators can create a web link that allows non-SU users to join without logging in

Google Meet (formerly Hangouts)meet.google.com
  • Web conferencing
  • Recording
  • Live streaming

  • Available to all campus users via G Suite login

  • Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

ITS Help Desk
Microsoft Teamsteams.microsoft.com
  • Web conferencing
  • File storage
  • Campus (NetID)
  • Desktop client may require distributed staff intervention for campus owned devices.
  • Limited use for Sharing
  • Group Collaboration
  • Recording
  • Live streaming
  • Login using <netid>@syr.edu
  • Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting
ITS Help Desk
Zoom (see below)zoom.ussyr.edu
  • Web conferencing
  • Session RecordingCampus Email
  • Login using <netid>@syr.edu
  • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
ITS Help Desk
Info

Note that Zoom is not currently available to campus but is in the process of implementation and should be available as soon as possible.


Teaching Considerations

Characteristics
BLACKBOARD COLLABORATE ULTRA
GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
Features
  • Integrated in
Blackboard
  • Breakout Groups
    • Easy Participant Response
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Integrated in G Suite
    • Video and Audio Sharing
  • Screen, Application, and File Sharing
  • Real-Time Chat
  • Dial-in Audio Conferencing
    • Recording
    Live
    Dial-in
    • App enabled and Browser based Audio Conferencing
    • Recording
    Accessibility Support
    Meeting ParticipantsMax. 250 participants, 500 participants by special request
    Meeting Participants
    • Max. 100 participants
    • Max.
    250
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
    • Max.
    500
    • 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    Moderators
    • Campus participants can mute the microphones of others
    . Supports six simultaneous active mics
    • .
    • Join-by Phone
    .
    • option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
  • Join-by Phone.
    • Settings
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone.
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    Presenters and Moderators

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

     
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
  • Desktop Web Browser
  • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
  • Chrome
  • Firefox
  • Safari
    • Edge
    (Preferred)
    • Firefox
    • Safari
    Accessibility Options
    • Windows 10-
    Firefox with
    • JAWS
    v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
    • Windows 10- JAWS
    • & NVDA
    • macOS- VoiceOver
    • Chromebook or Linux- ChromVox
  • Live Closed Captioning
    • Live Closed Captioning

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver


    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
  • Keyboard Shortcuts
  • Live Closed Captioning
    • Automatic Transcription
    System Requirements
    256 MB RAM
  • 20 MB free disk space
  • Internet Access
    • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk,
    Collaborate Ultra Help for Participants,Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions


    Meet Help    		ITS Help Desk,
    Meet Help

    ITS Help Desk,

    Teams Help    		ITS Help Desk,

    Zoom Help Center