Content Comparison

Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.

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title	Looking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page.

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blackboard.syr.edu

Tool Name	URL	Core Features	Access	Contact	Blackboard Collaborate
Web conferencing Session Recording Break-out Rooms Group Collaboration	Available to all campus users participating in a Blackboard Course or Organization Session Moderators can create a web link that allows non-SU users to join without logging in	ITS Help Desk	Google Meet (formerly Hangouts)	meet.google.com	Web conferencing RecordingLive streaming	Available to all campus users via G Suite login Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in	ITS Help Desk
Microsoft Teams	teams.microsoft.com	Web conferencing File storage Campus (NetID) Desktop client may require distributed staff intervention for campus owned devices. Limited use for Sharing Group Collaboration Recording Live streaming	Login using <netid>@syr.edu Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting	ITS Help Desk
Zoom (please see info below)	zoom.syr.usedu	Web conferencing Session RecordingCampus Email	Login using <netid>@syr.edu Session creator can create a web link or meeting ID that allows non-SU users to join without logging in	ITS Help Desk

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Zoom implementation in process feel free to contact ITS for further information regarding licensure

Teaching Considerations

Characteristics

BLACKBOARD COLLABORATE ULTRA

	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Features	Integrated in

Blackboard

G Suite
Video and Audio Sharing
Screen, Application, and File Sharing
Real-Time Chat
Dial-in Audio Conferencing
Recording

Breakout Groups

Easy Participant Response

Automatic Transcription
Polls
Digital Whiteboard

Integrated in G Suite

Video and Audio Sharing Recording
Screen

, Application, and

Dial-in

App enabled and Browser based Audio Conferencing
Recording

Live

Screen Sharing

File Sharing

Recording

Meeting ParticipantsMax. 250 participants, 500 participants by special request

Automatic Transcription Polls Digital Whiteboard
Accessibility Support	Keyboard Shortcuts Screen Readers and magnifiers Live Closed Captioning	Keyboard Shortcuts Screen Reader Live Captions (Auto-generated only) Edit automatic transcript of recording Sign Language Interpreting	Keyboard Shortcuts Screen Reader Live Captioning Service Automatic Transcription Adding Closed Captions to Zoom Recordings with AST/CaptionSync* Sign Language Interpreting Zoom Live Transcript
Meeting Participants	Max. 100 participants	Max.

250

300 participants
Live Events up to 10,000 attendees (more info)

Max. 300 participants

Technical Information

Characteristics

BLACKBOARD COLLABORATE ULTRA

	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Audio	Computer audio fully supported. Users control their own microphones

Moderators

Campus participants can mute the microphones of others

. Supports six simultaneous active mics

.
Join-by Phone

.

option

Computer audio fully supported.
Users control their own microphones
Campus participants can mute the microphones of others.
Settings details on office.com

Computer audio fully supported.
Users control their own microphones
Moderators can mute the microphones of others.
Join-by Phone.

Settings


Video	Video camera available for all users. Video display follows the most recent speakers.

Presenters and Moderators

Participants can share applications, files, and screens.
Participants continue to see presenter video while sharing screen or files.

Video camera available for all users.
Video display follows the most recent speakers.
Participants can share applications, files, and screens.
Participants continue to see presenter video while sharing screen or files.

Settings details on office.com	Video camera available for all users. Video display for active speaker.
Platforms	Desktop Web Browser Mobile- iOS Mobile- Android	Desktop Web Browser Mobile- iOS Mobile- Android Installed-Mac Installed-Windows	Desktop Web Browser Mobile- iOS Mobile- Android Installed-Mac Installed-Windows
Browser Compatibility	Chrome (Preferred) Firefox Safari	Chrome

(Preferred)

Edge
Firefox
Safari

Chrome

Edge

(Preferred) Edge Firefox Safari Internet Explorer
Accessibility Options	Windows 10-

Firefox with JAWS v17: Provisional

JAWS & NVDA
macOS-

Safari with

VoiceOver

: Certified

macOS- Firefox with VoiceOver: Provisional

Live Closed Captioning Live Closed Captioning

Chromebook or Linux- ChromVox

Windows 10- JAWS & NVDA
macOS- VoiceOver

Chromebook or Linux- ChromVox

Windows 10- JAWS & NVDA
macOS- VoiceOver

Live Closed Captioning

System Requirements

256 MB RAM

20 MB free disk space

Internet Access

Webcam (optional)

Soundcard w/microphone (headset recommended)

	Internet Access Built-in web camera or external USB camera Soundcard w/microphone (headset recommended)	2.0 GB RAM 3.0 GB free disk space Internet Access USB 2.0 video camera Soundcard w/microphone (headset recommended)	Full System Requirements
Support Links	ITS Help Desk