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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page. 

Table of Contents
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Web Conferencing Licensure

  • Web conferencing
  • Session Recording
    • Break-out Rooms
  • Group Collaboration

    • Tool Name

    URL

    Core Features

    Access

    Contact

    Blackboard Collaborate

    blackboard.syr.edu

    • Available to all campus users participating in a Blackboard Course or Organization

    • Session Moderators can create a web link that allows non-SU users to join without logging in

    ITS Help Desk

    		Google Meet (formally formerly Hangouts)meet.google.com
    • Web conferencing
    • RecordingLive streaming

    • Available to all campus users via G Suite login

    • Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

    		ITS Help Desk
    Microsoft Teamsteams.microsoft.com
    • Web conferencing
    • File storage
    • Campus (NetID)
    • Desktop client may require distributed staff intervention for campus owned devices.
    • Limited use for Sharing
    • Group Collaboration
    • Recording
    • Live streaming
    • Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting
    		ITS Help Desk
    Zoom zoom.ussyr.edu
    • Web conferencing
    • Session RecordingCampus Email
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    		ITS Help Desk


    Teaching Considerations

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Features
    • Integrated in
    Blackboard
  • Breakout Groups
  • Easy Participant Response
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
  • Integrated in G Suite
    • Video and Audio Sharing Recording
    • Screen
    , Application, and
    Dial-in
    • App enabled and Browser based Audio Conferencing
    • Recording
    Live
    File
  • Recording
  • Screen Sharing
  • Video and Audio Sharing
  • Recording
  • Breakout Rooms
  • Automatic Transcription
  • Polls
    • Digital Whiteboard
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Accessibility Support
    Meeting Participants
    • Max.
    250 participants, 500 participants by special requestMax.
    • 100 participants
    • Max.
    250
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
    • Max.
    500
    • 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    Moderators
    • Campus participants can mute the microphones of others.
  • Supports six simultaneous active mics.
    • Join-by Phone
    .
    • option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
  • Join-by Phone.
    • Settings
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone.
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    Presenters and Moderators

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

     
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    Desktop Web Browser
  • Mobile- iOS
  • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
  • Chrome
  • Firefox
  • Safari
    • Edge
    (Preferred)
    • Firefox
    • Safari
    Accessibility Options
    • Windows 10-
    Firefox with
    • JAWS
    v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
    • Windows 10- JAWS
    • & NVDA
    • macOS- VoiceOver
    • Chromebook or Linux- ChromVox
    Live Closed CaptioningLive Closed Captioning


    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver


    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
  • Keyboard Shortcuts
  • Live Closed Captioning
    • Automatic Transcription
    System Requirements
  • 256 MB RAM
  • 20 MB free disk space
    • Internet Access
    Webcam (optional)

  • Soundcard w/microphone (headset recommended)
  • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk
    , Collaborate Ultra Help for Participants
    ,
    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions

    Meet Help    		ITS Help Desk,
    Meet Help

    ITS Help Desk,

    Teams Help    		ITS Help Desk,

    Zoom Help Center