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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page. 

Table of Contents
maxLevel2
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Web Conferencing Licensure

Tool Name

URL

Purpose

Core Features

Access

Contact

Blackboard Collaborate

blackboard.syr.edu
Google Meet (formerly Hangouts)meet.google.com
  • Web conferencing
Lecture
  • Recording
Group Collaboration

  • Available to all campus users

participating in a Blackboard Course or Organization
Moderators

  • creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

ITS Help Desk
Google Meet (formally Hangouts)meet.google
Microsoft Teamsteams.microsoft.com
  • Web conferencing
  • Chat
  • Available to all campus users via G Suite login
    • Session creator can generate a web link or meeting code
    • File Sharing
    • Group Collaboration
    • Recording
    • Live streaming
    • Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link that allows non-SU users to
    request approval to join without logging in
    • join Team or Meeting
    		ITS Help Desk
    Microsoft Teams
    Zoom
    teams
    zoom.
    microsoft
    syr.
    com
    edu
    • Web conferencing
  • Chat
  • File storage
  • Campus (NetID)
    • Desktop client may require distributed staff intervention for campus owned devices.
    • Session Recording
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    		ITS Help Desk


    Teaching Considerations

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Core
    Features
    • Integrated in G Suite
    • Video and Audio Sharing
    • Screen, Application, and
    Application Recording
    • File Sharing
  • Electronic Hand Raising
  • Presentation Tools
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    • Video and Audio Sharing Recording
    • Screen
    and Application
    Record & Playback ability
    • App enabled and Browser based Audio Conferencing
    • Recording
    Record & Playback ability
  • Breakout Groups
    Collaboration tools
  • Content Management
  • Screen Sharing
  • Polls
    • Meeting Participants
  • Max. 250 participants
    • 500 participants by special request
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Accessibility Support
    Meeting Participants
    • Max. 100 participants
    • Max.
    250
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
    Audio & VideoSettings
    • Max. 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Settings
    VideoPlatformsCloud, SaaS, Web
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone.
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.

    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

    • Settings details on office.com
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    Cloud, SaaS,
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    Cloud, SaaS, Web
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
    • Edge
    • Firefox
    • Safari
    Edge
    Accessibility Options
    • Windows 10-
    Firefox with JAWS v17: Provisional
    • JAWS & NVDA
    • macOS-
    Safari with
    • VoiceOver
    : Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
    • Chromebook or Linux- ChromVox
    • Chromebook or Linux- ChromVox

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver

  • Live Closed Captioning

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
    Live Closed Captioning
    System Requirements
    256 MB RAM
  • 20 MB free disk space
  • Internet Access
    • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk,
    Collaborate Ultra Help for Participants,Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help


    Meet Help    		ITS Help Desk,
    Meet


    Teams Help    		ITS Help Desk,
    Teams


    Zoom Help Center