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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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titleLooking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page

Table of Contents
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Web Conferencing Licensure

Tool Name

URL

Purpose

Core Features

Access

Contact

Blackboard Collaborate

blackboard.syr.edu
Google Meet (formerly Hangouts)meet.google.com
  • Web conferencing
Lecture
  • Recording
Group Collaboration
  • Available to all campus users

participating in a Blackboard Course or Organization
Moderators
  • creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

ITS Help Desk
Google Meet (formally Hangouts)meet.google
Microsoft Teamsteams.microsoft.com
  • Web conferencing
  • Chat
  • Available to all campus users via G Suite login
  • Session creator can generate a web link or meeting code
    • File Sharing
    • Group Collaboration
    • Recording
    • Live streaming
    • Login using <netid>@syr.edu
    • Team Owner or Meeting Organizer can create a web link that allows non-SU users to
    request approval to join without logging in
    • join Team or Meeting
    ITS Help Desk
    Microsoft Teams
    Zoom
    teams
    zoom.
    microsoft
    syr.
    com
    edu
    • Web conferencing
  • Chat
  • File storage
    • Campus (NetID)
    • Desktop client may require distributed staff intervention for campus owned devices.
    • Session Recording
    • Login using <netid>@syr.edu
    • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
    ITS Help Desk


    Teaching Considerations

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Core
    Features
    • Integrated in G Suite
    • Video and Audio Sharing
    • Screen, Application, and
    Application Sharing
  • Electronic Hand Raising
  • Presentation Tools
  • Record & Playback ability
  • Notifications
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    • Video and Audio Sharing Recording
    • Screen
    and Application
    Record & Playback ability
    • App enabled and Browser based Audio Conferencing
    • Recording
  • Record & Playback ability
  • Collaboration tools
  • Breakout Groups
  • Dial
  • Content Management
  • Screen Sharing
  • Polls
  • Meeting Participants
  • Max. 250 participants
  • 500 participants by special request
  • Available for use by non-SU users
    • Automatic Transcription
    • Polls
    • Digital Whiteboard
    Accessibility Support
    Meeting Participants
    • Max. 100 participants
  • 250 participants until July 1 2020
  • Available for use by non-SU users
    • Max.
    250 Audio & Video
    • 300 participants
    • Live Events up to 10,000 attendees (more info)
  • Available for use by non-SU users (limited capability)
    • Max. 300 participants

    Technical Information

    Characteristics
    BLACKBOARD COLLABORATE ULTRA
    GOOGLE MEET (
    FORMALLY
    FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
    Audio
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Join-by Phone option
    • Computer audio fully supported.
    • Users control their own microphones
    • Campus participants can mute the microphones of others.
    • Settings
    VideoPlatformsCloud, SaaS, Web
    • Computer audio fully supported.
    • Users control their own microphones
    • Moderators can mute the microphones of others.
    • Join-by Phone.
    Video
    • Video camera available for all users.
    • Video display follows the most recent speakers.
    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files. 

    • Video camera available for all users.
    • Video display follows the most recent speakers.
    • Participants can share applications, files, and screens. 

    • Participants continue to see presenter video while sharing screen or files.

    • Settings details on office.com
    • Video camera available for all users.
    • Video display for active speaker.
    Platforms
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    Cloud, SaaS,
    • Desktop Web Browser
    • Mobile- iOS
    • Mobile- Android
    Cloud, SaaS, Web
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome (Preferred)
    • Firefox
    • Safari
    • Chrome
    (Preferred)
    • Edge
    • Firefox
    • Safari
    Edge
    Accessibility Options
    • Windows 10-
    Firefox with JAWS v17: Provisional
    • JAWS & NVDA
    • macOS-
    Safari with
    • VoiceOver
    : Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
  • Live Closed Captioning
    • Chromebook or Linux- ChromVox

    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
  • Chromebook or Linux- ChromVox


    • Windows 10- JAWS & NVDA
    • macOS- VoiceOver
    Live Closed Captioning
    System Requirements
    256 MB RAM
  • 20 MB free disk space
  • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
    • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Support LinksITS Help Desk
    , Collaborate Ultra Help for Participants
    ,
    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions

    Meet Help
    ITS Help Desk,
    Meet


    Teams Help
    ITS Help Desk,
    Teams


    Zoom Help Center