Content Comparison

Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.

Anchor

	top
	top

Info

title	Looking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page.

Table of Contents

maxLevel	2
minLevel	2

Web Conferencing Licensure

CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMSPlatforms

Cloud, SaaS, Web
Mobile- iOS
Mobile- Android

Cloud, SaaS, Web
Mobile- iOS
Mobile- Android

Cloud, SaaS, Web
Mobile- iOS
Mobile- Android
Installed-Mac
Installed-Windows

Browser Compatibility

Accessibility Options

Windows 10 - Firefox with JAWS v17: Provisional
macOS- Safari with VoiceOver: Certified
macOS- Firefox with VoiceOver: Provisional
Live Closed Captioning

Windows 10- JAWS & NVDA
macOS- VoiceOver
Chromebook or Linux- ChromVox
Live Closed Captioning

Windows 10- JAWS & NVDA
macOS- VoiceOver
Live Closed Captioning

System Requirements

256 MB RAM
20 MB free disk space
Internet Access
Webcam (optional)
Soundcard w/microphone (headset recommended)

Internet Access

Built-in web camera or external USB camera

Soundcard w/microphone (headset recommended)

2.0 GB RAM

3.0 GB free disk space

Internet Access

USB 2.0 video camera

Soundcard w/microphone (headset recommended)

Web Conferencing Features

Real- Time Chat

Record & Playback ability

Collaboration tools

Breakout Groups
Discussion Boards
Dial in Audio Conferencing
Content Management
Screen Sharing
Polls

Audio & Video

Settings

Settings

Settings

Meeting Participants

Max. 250 participants
500 participants by special request
Available for use by non-SU users

Max. 100 participants
250 participants until July 1 2020
Available for use by non-SU users

Max. 250 participants
Live Events up to 10,000 attendees (more info)
Available for use by non-SU users (limited capability)

Support Links

ITS Help Desk, Collaborate Ultra Help for Participants,

Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

ITS Help Desk, Meet Help ITS Help Desk, Teams HelpCharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMSPlatformsCloud, SaaS, Web

Tool Name	URLPurpose	Core Features	AudienceAccess	Contact	Notes
Blackboard Collaborate	blackboard.syr.edu	Web conferencing, chat	Campus (NetID), access controlled	ITS Help Desk	Blackboard Collaborate requires enrollment in an available course or organization.
Google Meet (formally Hangouts)	meet.google.com	Web conferencing, chat	Campus (NetID@g.syr.edu)	ITS Help Desk	G Suite uses (yournetid)@g.syr.edu for login followed by your NetID and password for login.
Microsoft Teams	teams.microsoft.com	Web conferencing, chat, file storage	Campus (NetID)	ITS Help Desk	Desktop client may require distributed staff intervention for campus owned devices.

Web Conferencing Comparisons

Google Meet (formerly Hangouts)	meet.google.com	Web conferencing Recording	Available to all campus users via G Suite login Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in	ITS Help Desk
Microsoft Teams	teams.microsoft.com	Web conferencing File Sharing Group Collaboration Recording Live streaming	Login using <netid>@syr.edu Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting	ITS Help Desk
Zoom	zoom.syr.edu	Web conferencing Session Recording	Login using <netid>@syr.edu Session creator can create a web link or meeting ID that allows non-SU users to join without logging in	ITS Help Desk

Teaching Considerations

Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Features	Integrated in G Suite Video and Audio Sharing Screen, Application, and File Sharing Real-Time Chat Dial-in Audio Conferencing Recording	Automatic Transcription Polls Digital Whiteboard Video and Audio Sharing Recording Screen Sharing File Sharing Real- Time Chat App enabled and Browser based Audio Conferencing Recording	Screen Sharing Video and Audio Sharing Recording Breakout Rooms Real-Time Chat Dial-in Audio Conferencing Automatic Transcription Polls Digital Whiteboard
Accessibility Support	Keyboard Shortcuts Screen Readers and magnifiers Live Closed Captioning	Keyboard Shortcuts Screen Reader Live Captions (Auto-generated only) Edit automatic transcript of recording Sign Language Interpreting	Keyboard Shortcuts Screen Reader Live Captioning Service Automatic Transcription Adding Closed Captions to Zoom Recordings with AST/CaptionSync* Sign Language Interpreting Zoom Live Transcript
Meeting Participants	Max. 100 participants	Max. 300 participants Live Events up to 10,000 attendees (more info)	Max. 300 participants

Technical Information

...

Return to Top

...

Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Audio	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Join-by Phone option	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Settings details on office.com	Computer audio fully supported. Users control their own microphones Moderators can mute the microphones of others. Join-by Phone.
Video	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files.	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files. Settings details on office.com	Video camera available for all users. Video display for active speaker.
Platforms	Desktop Web Browser Mobile- iOS Mobile- Android