Content Comparison

Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.

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title	Looking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page.

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Web Conferencing Licensure

Tool Name	URL

Purpose

Core Features

Audience

Access	Contact

Notes

Blackboard Collaborate

blackboard.syr.edu

Web conferencing

Campus (NetID), access controlledmeet.google.

Google Meet (formerly Hangouts)

meet.google.com

Web conferencing
Recording

Available to all campus users via G Suite login
Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

ITS Help Desk

Blackboard Collaborate requires enrollment in an

available course or organization.

Google Meet (formally Hangouts)

Microsoft Teams

teams.microsoft.com

Web conferencing

Campus (NetID@g.syr.edu)

File Sharing
Group Collaboration
Recording
Live streaming

Login using <netid>@syr.edu
Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting

ITS Help Desk

G Suite uses (yournetid)@g


Zoom	zoom.syr.edu

for login followed by

your NetID and password for login.

Microsoft Teamsteams.microsoft.comWeb conferencing, chat, file storageCampus (NetID) ITS Help Desk

Desktop client may require distributed staff intervention

for campus owned devices.

Web Conferencing Comparisons

CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMSPlatformsCloud, SaaS, Web

Web conferencing
Session Recording

Login using <netid>@syr.edu
Session creator can create a web link or meeting ID that allows non-SU users to join without logging in

ITS Help Desk

Teaching Considerations

Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Features	Integrated in G Suite Video and Audio Sharing Screen, Application, and File Sharing Real-Time Chat Dial-in Audio Conferencing Recording	Automatic Transcription Polls Digital Whiteboard Video and Audio Sharing Recording Screen Sharing File Sharing Real- Time Chat App enabled and Browser based Audio Conferencing Recording	Screen Sharing Video and Audio Sharing Recording Breakout Rooms Real-Time Chat Dial-in Audio Conferencing Automatic Transcription Polls Digital Whiteboard
Accessibility Support	Keyboard Shortcuts Screen Readers and magnifiers Live Closed Captioning	Keyboard Shortcuts Screen Reader Live Captions (Auto-generated only) Edit automatic transcript of recording Sign Language Interpreting	Keyboard Shortcuts Screen Reader Live Captioning Service Automatic Transcription Adding Closed Captions to Zoom Recordings with AST/CaptionSync* Sign Language Interpreting Zoom Live Transcript
Meeting Participants	Max. 100 participants	Max. 300 participants Live Events up to 10,000 attendees (more info)	Max. 300 participants

Technical Information

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Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Audio	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Join-by Phone option	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Settings details on office.com	Computer audio fully supported. Users control their own microphones Moderators can mute the microphones of others. Join-by Phone.
Video	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files.	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files. Settings details on office.com	Video camera available for all users. Video display for active speaker.
Platforms	Desktop Web Browser Mobile- iOS Mobile- Android