Content Comparison

Below are Web based conferencing solutions offered by licensed with the university and a direct comparison on the products offered to decide which option is best for your virtual meeting.

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title	Looking For More Collaboration Tools?

A complete list of collaboration tools, including web conferencing, collaboration, and form tools can be found on our Web Conferencing Tools home page.

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Web Conferencing Licensure

TOOL NAME

URL

PURPOSE

AUDIENCE

CONTACT

NOTES

Blackboard Collaborate

blackboard

Tool Name	URL	Core Features	Access	Contact
Google Meet (formerly Hangouts)	meet.google.com	Web conferencing Recording	Available to all campus users via G Suite login Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in	ITS Help Desk
Microsoft Teams	teams.microsoft.com	Web conferencing File Sharing Group Collaboration Recording Live streaming	Login using <netid>@syr.edu Team Owner or Meeting Organizer can create a web link that allows non-SU users to join Team or Meeting	ITS Help Desk
Zoom	zoom.syr.edu	Web conferencing

Campus (NetID), access controlled

help@syr.edu

Blackboard Collaborate requires enrollment in an available course or organization.

Google Meet (formally Hangouts)https://meet.google.com/Web conferencingCampus (NetID@g.syr.edu)help@syr.eduG Suite uses (yournetid)@g.syr.edu for login followed by your NetID and password for login.Microsoft Teamsteams.microsoft.comWeb conferencingCampus (NetID) help@syr.eduDesktop client may require distributed staff intervention for campus owned devices.

Web Conferencing Comparisons

CharacteristicsBlackboard Collaborate UltraGoogle Meet (formally Hangouts)Microsoft TeamsPlatformsCloud, SaaS, Web

Session Recording

Login using <netid>@syr.edu
Session creator can create a web link or meeting ID that allows non-SU users to join without logging in

ITS Help Desk

Teaching Considerations

Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Features	Integrated in G Suite Video and Audio Sharing Screen, Application, and File Sharing Real-Time Chat Dial-in Audio Conferencing Recording	Automatic Transcription Polls Digital Whiteboard Video and Audio Sharing Recording Screen Sharing File Sharing Real- Time Chat App enabled and Browser based Audio Conferencing Recording	Screen Sharing Video and Audio Sharing Recording Breakout Rooms Real-Time Chat Dial-in Audio Conferencing Automatic Transcription Polls Digital Whiteboard
Accessibility Support	Keyboard Shortcuts Screen Readers and magnifiers Live Closed Captioning	Keyboard Shortcuts Screen Reader Live Captions (Auto-generated only) Edit automatic transcript of recording Sign Language Interpreting	Keyboard Shortcuts Screen Reader Live Captioning Service Automatic Transcription Adding Closed Captions to Zoom Recordings with AST/CaptionSync* Sign Language Interpreting Zoom Live Transcript
Meeting Participants	Max. 100 participants	Max. 300 participants Live Events up to 10,000 attendees (more info)	Max. 300 participants

Technical Information

Characteristics	GOOGLE MEET (FORMERLY HANGOUTS)	MICROSOFT TEAMS	ZOOM
Audio	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Join-by Phone option	Computer audio fully supported. Users control their own microphones Campus participants can mute the microphones of others. Settings details on office.com	Computer audio fully supported. Users control their own microphones Moderators can mute the microphones of others. Join-by Phone.
Video	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files.	Video camera available for all users. Video display follows the most recent speakers. Participants can share applications, files, and screens. Participants continue to see presenter video while sharing screen or files. Settings details on office.com	Video camera available for all users. Video display for active speaker.
Platforms	Desktop Web Browser Mobile- iOS Mobile- Android