Additional Training
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- Reading
Get to Know the New Jira Experience (Atlassian Documentation)Getting Started with JSM for Admins (Atlassian Documentation)
Getting Started with JSM for Agents (Atlassian Documentation)
Training - Video
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JSM - Comprehensive Demonstration of Everything JSM Cloud (YouTube - 2 hours with sections listed)
Jira Service Management: The Employee Customer Experience Using the Portal (YouTube - 6 minutes)
Atlassian's JSM Playlist (YouTube - 50 videos on various JSM topics)