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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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Tool Name

URL

Core Features

Access

Contact

Blackboard Collaborate

blackboard.syr.edu

  • Web conferencing
  • Session Recording
  • Break-out Rooms
  • Group Collaboration

  • Available to all campus users participating in a Blackboard Course or Organization

  • Session Moderators can create a web link that allows non-SU users to join without logging in

ITS Help Desk

Google Meet (formerly Hangouts)meet.google.com
  • Web conferencing
  • Recording
  • Live streaming

  • Available to all campus users via G Suite login

  • Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in

ITS Help Desk
Microsoft Teamsteams.microsoft.com

  • Web conferencing

  • File storage

  • Campus (NetID)
  • Desktop client may require distributed staff intervention for campus owned devices.
  • Limited use for non-SU users
ITS Help Desk
Zoom (see info below)zoom.us
  • Web conferencing
  • Session Recording


  • Campus Email
  • Session creator can create a web link or meeting ID that allows non-SU users to join without logging in
ITS Help Desk
Info

Zoom implementation in process feel free to contact ITS for further information regarding licensureNote that Zoom is not currently available to campus, however, ITS is actively engaging in the process to implement this solution.

Teaching Considerations

CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
Features
Meeting Participants
  • Max. 250 participants, 500 participants by special request
  • Max. 100 participants
  • Max. 250 participants
  • Live Events up to 10,000 attendees (more info)
Max. 500 participants

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CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMERLY HANGOUTS)MICROSOFT TEAMSZOOM
Audio
  • Computer audio fully supported.
  • Users control their own microphones
  • Moderators can mute the microphones of others.
  • Supports six simultaneous active mics.
  • Join-by Phone.
  • Computer audio fully supported.
  • Users control their own microphones
  • Campus participants can mute the microphones of others.
  • Join-by Phone.
  • Computer audio fully supported.
  • Users control their own microphones
  • Moderators can mute the microphones of others.
  • Join-by Phone.

Video
  • Video camera available for all users.
  • Video display follows the most recent speakers.
  • Presenters and Moderators can share applications, files, and screens. 
  • Video camera available for all users.
  • Video display follows the most recent speakers.

  • Participants can share applications, files, and screens. 

  • Participants continue to see presenter video while sharing screen or files. 

  • Video camera available for all users.
  • Video display for active speaker.
Platforms
  • Desktop Web Browser
  • Mobile- iOS
  • Mobile- Android
  • Desktop Web Browser
  • Mobile- iOS
  • Mobile- Android
  • Desktop Web Browser
  • Mobile- iOS
  • Mobile- Android
  • Installed-Mac
  • Installed-Windows
Browser Compatibility
  • Chrome (Preferred)
  • Firefox
  • Safari
  • Chrome (Preferred)
  • Firefox
  • Safari
  • Chrome
  • Edge (Preferred)
  • Firefox
  • Safari
Accessibility Options
  • Windows 10 - Firefox with JAWS v17: Provisional
  • macOS- Safari with VoiceOver: Certified
  • macOS- Firefox with VoiceOver: Provisional
  • Live Closed Captioning
System Requirements
  • 256 MB RAM
  • 20 MB free disk space
  • Internet Access
  • Webcam (optional)
  • Soundcard w/microphone (headset recommended)
  • Internet Access
  • Built-in web camera or external USB camera
  • Soundcard w/microphone (headset recommended)

  • 2.0 GB RAM
  • 3.0 GB free disk space
  • Internet Access
  • USB 2.0 video camera
  • Soundcard w/microphone (headset recommended)

Support Links

ITS Help Desk, Collaborate Ultra Help for Participants,

Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

ITS Help Desk, Meet HelpITS Help Desk, Teams HelpITS Help Desk, Zoom Help Center

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