Our In-Person Support Center, located at 1-227 CST in the Life Sciences Complex, offers IT related support to any student, alumni, faculty or staff.
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| Are you a faculty or staff member? Please be aware that our location does not contain administrators of your campus account and our assistance may be limited. Staff and faculty are also unable to leave their computer with student consultants for extended troubleshooting. For this reason we encourage you to consult your department specific IT personnel for support with your devices. Feel free to contact the help desk |
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| Sunday - Thursday, 8am - midnight, Friday and Saturday, 8am - 5pm, at 315-443-2677 |
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| if you need assistance contacting your department's IT personnel. |
In-Person Support Center Hours of Operation
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Mac Computers
Any Mac computer with OS X macOS 10.10 12 or newer. OSX from 10.6.8 to 10.9 may be upgradeable or may require additional software purchased at another location in order to be supportedOS X 10.9 and higher may be upgradeable depending on the computer's capabilities.
Windows Computers
Any Windows computer with Windows 8 or newer10. Windows XP, 7, 8, 8.1, and older is are no longer supported on campus and may require upgrading to a newer version of Windows for desired outcome.
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