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Below are Web based conferencing solutions licensed with the university and a direct comparison on the products offered.  

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Web Conferencing Licensure

Tool Name

URL

Purpose

Audience

Access

Contact

Notes

Blackboard Collaborate

blackboard.syr.edu

  • Web conferencing
, chatCampus (NetID), access controlled
  • Lecture Recording
  • Group Collaboration
  • Available to all campus users participating in a Blackboard Course or Organization
  • Session Moderators can generate a web link that allows non-SU users to join without logging in

ITS Help Desk

 Blackboard Collaborate requires enrollment in an available course or organization.

Google Meet (formally Hangouts)meet.google.com
  • Web conferencing
, chatCampus (NetID@g.syr.edu)ITS Help DeskG Suite uses (yournetid)@g.syr.edu for login followed by your NetID and password for login.
  • Chat
  • Available to all campus users via G Suite login
  • Session creator can generate a web link or meeting code that allows non-SU users to request approval to join without logging in
ITS Help Desk
Microsoft Teamsteams.microsoft.com
  • Web conferencing
, chat, file
  • Chat
  • File storage
  • Campus (NetID)
ITS Help Desk
  • Desktop client may require distributed staff intervention for campus owned devices.

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ITS Help Desk

Teaching Considerations

  • Internet Access
  • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)
  • 2.0 GB RAM
  • 3.0 GB free disk space
  • Internet Access
  • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)
    CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMS
    Platforms
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    Accessibility Options
    • Windows 10 - Firefox with JAWS v17: Provisional
    • macOS- Safari with VoiceOver: Certified
    • macOS- Firefox with VoiceOver: Provisional
    • Live Closed Captioning
    System Requirements
    • 256 MB RAM
    • 20 MB free disk space
    • Internet Access
    • Webcam (optional)
    • Soundcard w/microphone (headset recommended)

    Web Conferencing Features

  • Electronic Hand Raising
    • On- Demand Webcasting

    Core Features

    Collaboration tools
    Audio & Video
    Meeting Participants
    Support Links

    ITS Help Desk, Collaborate Ultra Help for Participants,

    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

    		ITS Help Desk, Meet HelpITS Help Desk, Teams HelpAudio & Video

    Technical Information


  • Electronic Hand Raising
  • On- Demand Webcasting
  • Presentation Tools
  • Real-Time Chat
  • Record & Playback ability
    • Notifications
  • Real- Time Chat
    • Record & Playback ability
    CharacteristicsBLACKBOARD COLLABORATE ULTRAGOOGLE MEET (FORMALLY HANGOUTS)MICROSOFT TEAMS
    Audio
    Video

    Platforms
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Cloud, SaaS, Web
    • Mobile- iOS
    • Mobile- Android
    • Installed-Mac
    • Installed-Windows
    Browser Compatibility
    • Chrome
    • Edge (Preferred)
    • Firefox
    • Safari
    Accessibility Options
    • Windows 10 - Firefox with JAWS v17: Provisional
    • macOS- Safari with VoiceOver: Certified
    • macOS- Firefox with VoiceOver: Provisional
    • Live Closed Captioning
    System Requirements
    • 256 MB RAM
    • 20 MB free disk space
    • Internet Access
    • Webcam (optional)
    • Soundcard w/microphone (headset recommended)
    • Internet Access
    • Built-in web camera or external USB camera
    • Soundcard w/microphone (headset recommended)

    • 2.0 GB RAM
    • 3.0 GB free disk space
    • Internet Access
    • USB 2.0 video camera
    • Soundcard w/microphone (headset recommended)

    Web Conferencing Features


    Collaboration tools
    Audio & Video
    Meeting Participants

    Support Links

    ITS Help Desk, Collaborate Ultra Help for Participants,

    Collaborate Ultra Help for Moderators, Blackboard Collaborate Sessions Help

    		ITS Help Desk, Meet HelpITS Help Desk, Teams Help

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