Content Comparison

TOOL NAME

URL

PURPOSE

AUDIENCE

ACCESS

CONTACT

NOTES

Adobe Connect Pro

webconference.syr.edu

Web conferencing

Campus (NetID)

AD authentication and authorization controlled by meeting host

help@syr.edu

Answers

answers.syr.edu

Anonymous KB wiki containing ITS How To's

Public, campus (NetID)

LDAP authentication; AD group/space owner permissions for authorization

help@syr.edu

Content editor: wiki markup with WordMS Office/SP connector

Blackboard

blackboard.syr.edu

SU Course management

Campus (NetID)

LDAP and local authentication, authorization controlled course registration

help@syr.edu

Cascade Server

cascade.syr.edu

Web content management system

Campus, access controlled

authorization controlled by site owner

help@syr.edu

Confluence

confluence.syr.edu

Intranet wiki for ITS use

ITS (NetID)

LDAP authentication; AD group/space owner permissions for authorization

help@syr.edu

Content editor: wiki markup - future Word and future MS Office and SP connector

ITS public information

its.syr.edu

Communication ITS communication, branding and marketing

Public

Access controlled by ITS Web Mgr

help@syr.edu

JIRA

ot.syr.edu

Issue and work order tracking

Campus (NetID)

LDAP and local authentication, authorization controlled by "project" owner and ITS

help@syr.edu

Reporting: dashboard

MySite

mysite.syr.edu

Personal websites

Campus (NetID)

help@syr.edu

MySlice

myslice.syr.edu

Enterprise application applications

Campus (NetID)

LDAP and local authentication

http://its.syr.edu/myslice/help/

Service Desk

computerhelp.syr.edu

Old ticketing system

ITS (NetID)

LDAP authentication and authorization managed by ITS

help@syr.edu

Reporting: data warehouse

Sharepoint

sp.syr.edu

Replace your "G:drive" and beyond, can do all kinds of things, is a comprehensive collaboration tool (Intranet)

Campus (NetID), external controlled

AD authentication, authorization controlled by site owner

sphelp@syr.edu

Content editor: works with MS productivity software Office with IE browsers

SUmail

sumail.syr.edu

Enterprise student email

Students (NetID)

AD authenication

help@syr.edu

Email

Team Dynamix

pm.syr.edu

Portfolio management, project management, and capacity planning

ITS (NetID)

AD authentication and authorization configured by ITS

tdsupport@listserv.syr.edu

Videoconferencing

http://its.syr.edu/mediasvc/video-conference.html

Video conferencing

Campus