Content Comparison

TOOL NAME

URL

PURPOSE

AUDIENCE

ACCESS

CONTACT

NOTES

Adobe Connect Pro

webconference.syr.edu

web conferencing

Campus (NetID)

AD authentication and authorization controlled by meeting host

help@syr.edu

Blackboard

blackboard.syr.edu

course management

Campus (NetID)

LDAP and local authentication, authorization controlled course registration

help@syr.edu

Cascade Server

its.syr.edu, www.syr.edu, orientation.syr.edu, and more

web content management system

Campus, access controlled

authorization controlled by site owner

help@syr.edu

Confluence

confluence.syr.edu

Intranet wiki

ITS (NetID)

LDAP authentication; AD group/space owner permissions for authorization

help@syr.edu

Content editor: wiki markup - future Word and SP connector

Answers

answers.syr.edu

Anonymous KB wiki

Public, campus (NetID)

LDAP authentication; AD group/space owner permissions for authorization

help@syr.edu

Content editor: wiki markup with Word/SP connector

ITS public information

its.syr.edu

Communication, branding and marketing

Public

Access controlled by ITS Web Mgr

help@syr.edu

JIRA

ot.syr.edu

issue and work order tracking

Campus (NetID)

LDAP and local authentication, authorization controlled by "project" owner and ITS

help@syr.edu

Reporting: dashboard

Service Desk

computerhelp.syr.sedu

Old ticketing system

ITS (NetID)

LDAP authentication and authorization managed by ITS

help@syr.edu

Reporting: data warehouse

Sharepoint

sp.syr.edu

replace your "G:drive" and beyond, can do all kinds of things, is a comprehensive collaboration tool (Intranet)

Campus (NetID), external controlled

AD authentication, authorization controlled by site owner

sphelp@syr.edu

Content editor: works with MS productivity software with IE browsers

Team Dynamix

pm.syr.edu

portfolio management and capacity planning

ITS (NetID)

AD authentication and authorization configured by ITS

tdsupport@listserv.syr.edu