Captioning With AST/CaptionSync
- Former user (Deleted)
- Pamela Thomas (Deactivated)
- Jenny Gluck
- Brandon Viertel
S.U. Discounted Pricing
In order to make it easier for everyone to comply with Syracuse University's ICT Accessibility policy, ITS has negotiated discounted pricing with Automatic Sync Technologies (AST) for providing captioning and transcription services.
Syracuse University and AST have worked together for over 12 years to offer high-quality, low-cost captioning services through integration with Ensemble Video. With CaptionSync, AST services can now be incorporated into the workflow for captioning a wide variety of video formats for other platforms, such as YouTube, Vimeo, and Blackboard. See the CaptionSync Services List for additional services.
You need live captioning for a Blackboard Collaborate session
You have a video in Kaltura that you would like to have professionally captioned.
You have a video on your YouTube or Vimeo channel that needs captions.
You have a video that will require audio description.
You would like to have a YouTube or Vimeo video that you do NOT own captioned.
You need live captioning for an event.
Syracuse University Accounts
Because this discounted pricing is based on volume we need a way to be able to track how much captioning we are doing across the University. We have set up a single, primary account for Syracuse University, and each department/unit that would like to take advantage of this pricing can request a sub-account. This will allow you to create and manage your own users, submit and track your own captioning requests, and handle your own billing, while still being able to take advantage of the volume pricing.
See the Current List of Syracuse University Sub-Accounts to find out if your department is already set up for a sub-account.
Create an Account for your Department/Unit
To create a sub-account for your unit:
Go to the AST/CaptionSync login page and choose 'Sign Up Here'
Fill out the form using your own information under User
Enter your department/unit billing information
Enter Reference Code: Syracuse
Click Apply for Account
Once your account is confirmed you can then use your dashboard to add users:
Choose Settings
Choose Manage Users
Choose Add New User
Choose level of access
And that's it!
General Information
General Questions: info@automaticsync.com or 877-278-7962
Technical Support: support@automaticsync.com
Syracuse University Discounted Pricing
Captioning and Transcription Services
Turnaround Time | Transcription and Captioning Price (per minute) | Transcription Only Price (per minute) |
|---|---|---|
8 hours (Same Day) | $3.24 | $2.55 |
1 Day (Rush) | $2.64 | $1.95 |
2-3 Day (Standard) | $1.89 | $1.50 |
4 Day | $1.79 | $1.40 |
Extended * | $1.49 | $1.20 |
Captioning ONLY (Client provides text transcript) | $0.90 | -- |
*Extended pricing is the most economical option and is unique to Syracuse University clients. Turnaround time would typically be between 4-10 days and requests are routed to a junior transcribers pool. These would still be AST-trained, professional transcribers but would be less experienced than their normal transcriber pool.
Audio Description Services
Service | Price | Notes |
|---|---|---|
Extended Audio Description | $8.50/minute | Audio description services are provided in English |
Static Text Alternative | $4.00/minute | A static text alternative will be supplied when the video content is relatively static, such as with “talking |
Real Time Captioning and Text Interpreting Services
Service | Price | Notes |
|---|---|---|
Remote Text Interpreting | $60.00/hour | One-hour minimum charge, billed in 30-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect |
Remote CART (English) | $110.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
Graduation Captioning | $125.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
Sports Captioning | $125.00/hour | One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge. |
Current List of Syracuse University Sub-Accounts
The following departments/units already have accounts on AST/CaptionSync. Please contact accessibleIT@syr.edu if this information needs to be updated. If you do not see your department listed, contact your DSP or IT Director.
Department/Unit | Current Contact Name on Account | Notes |
|---|---|---|
Burton Blatt Institute | Diana Foote | |
Center for Digital Literacy | Marilyn Arnone | |
College of Law | Joel Whitney | |
Disability Services | Kala Rounds | Also listed as Office of Disability Services below |
Enrollment and Student Experience (Division of Student Affairs/Communications) | Carol Masiclat | Please contact Shannon Andre or Larry Quaglia |
Public Affairs Electronic Media | Bob Gerbin | |
Graduate School | Glenn Wright | |
Humanities Center | Roger Hallas | |
Information and Computing Technology (Maxwell) | Stanley Ziemba | |
Information Technology Services | Pamela Thomas | |
Learning Environments and Media Production (Academic) | Andrew Wowelko or Steven LoBello | |
LGBT Resource Center, Open Doors | Nupur Gokhale | I don't see any record of Nupur in the SU directory - is this account still needed? |
Library Information Technology | Russell Silverstein | |
Office of Disability Services | Kala E Rounds | Also listed as Disability Services above |
Reading & Language Arts Center | Marcelle Haddix | Part of School of Education |
School of Education | Jennifer Russo or Allison Devoe | They have two separate accounts listed - one should be Communications ? |
Sport Management | Kim Desmond | |
Start-Up NY | Mirza Tihic | Is this part of Institute for Veterans and Military Families? Whitman? |
Taishoff Center | Diana Katovitch | Part of School of Education |
University College | Jennie McLaughlin | |
Whitman School of Management, Media Technology | Mike Cameron |