Captioning With AST/CaptionSync

S.U. Discounted Pricing

In order to make it easier for everyone to comply with Syracuse University's ICT Accessibility policy, ITS has negotiated discounted pricing with Automatic Sync Technologies (AST) for providing captioning and transcription services.

Syracuse University and AST have worked together for over 12 years to offer high-quality, low-cost captioning services through integration with Ensemble Video. With CaptionSync, AST services can now be incorporated into the workflow for captioning a wide variety of video formats for other platforms, such as YouTube, Vimeo, and Blackboard. See the CaptionSync Services List for additional services.

You need live captioning for a Blackboard Collaborate session
You have a video in Kaltura that you would like to have professionally captioned.
You have a video on your YouTube or Vimeo channel that needs captions.
You have a video that will require audio description.
You would like to have a YouTube or Vimeo video that you do NOT own captioned.
You need live captioning for an event.

Syracuse University Accounts

Because this discounted pricing is based on volume we need a way to be able to track how much captioning we are doing across the University. We have set up a single, primary account for Syracuse University, and each department/unit that would like to take advantage of this pricing can request a sub-account. This will allow you to create and manage your own users, submit and track your own captioning requests, and handle your own billing, while still being able to take advantage of the volume pricing.

See the Current List of Syracuse University Sub-Accounts to find out if your department is already set up for a sub-account.

Create an Account for your Department/Unit

To create a sub-account for your unit:

Go to the AST/CaptionSync login page and choose 'Sign Up Here'
Fill out the form using your own information under User
Enter your department/unit billing information
Enter Reference Code: Syracuse
Click Apply for Account

Once your account is confirmed you can then use your dashboard to add users:

Choose Settings
Choose Manage Users
Choose Add New User
Choose level of access

And that's it!

General Information

Description of Services Available
G etting Started for Syracuse University
CaptionSync Knowledge-base
General Questions: info@automaticsync.com or 877-278-7962
Technical Support: support@automaticsync.com

Syracuse University Discounted Pricing

Captioning and Transcription Services

Turnaround Time	Transcription and Captioning Price (per minute)	Transcription Only Price (per minute)

Turnaround Time	Transcription and Captioning Price (per minute)	Transcription Only Price (per minute)
8 hours (Same Day)	$3.24	$2.55
1 Day (Rush)	$2.64	$1.95
2-3 Day (Standard)	$1.89	$1.50
4 Day	$1.79	$1.40
Extended *	$1.49	$1.20
Captioning ONLY (Client provides text transcript)	$0.90	--

*Extended pricing is the most economical option and is unique to Syracuse University clients. Turnaround time would typically be between 4-10 days and requests are routed to a junior transcribers pool. These would still be AST-trained, professional transcribers but would be less experienced than their normal transcriber pool.

Audio Description Services

Service	Price	Notes

Service	Price	Notes
Extended Audio Description	$8.50/minute	Audio description services are provided in English
Static Text Alternative	$4.00/minute	A static text alternative will be supplied when the video content is relatively static, such as with “talking head videos.” In this case a single text description that applies to the entire video is returned.

Real Time Captioning and Text Interpreting Services

Service	Price	Notes

Service	Price	Notes
Remote Text Interpreting	$60.00/hour	One-hour minimum charge, billed in 30-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect
Remote CART (English)	$110.00/hour	One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge.
Graduation Captioning	$125.00/hour	One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge.
Sports Captioning	$125.00/hour	One-hour minimum charge, billed in 15-minute increments after first hour. There is a $5/hour additional charge for providing captioning through Adobe Connect. An unedited WebVTT file can be provided after the session for an additional $25 charge.

Current List of Syracuse University Sub-Accounts

The following departments/units already have accounts on AST/CaptionSync. Please contact accessibleIT@syr.edu if this information needs to be updated. If you do not see your department listed, contact your DSP or IT Director.

Department/Unit	Current Contact Name on Account	Notes

Department/Unit	Current Contact Name on Account	Notes
Burton Blatt Institute	Diana Foote
Center for Digital Literacy	Marilyn Arnone
College of Law	Joel Whitney
Disability Services	Kala Rounds	Also listed as Office of Disability Services below
Enrollment and Student Experience (Division of Student Affairs/Communications)	Carol Masiclat	Please contact Shannon Andre or Larry Quaglia
Public Affairs Electronic Media	Bob Gerbin
Graduate School	Glenn Wright
Humanities Center	Roger Hallas
Information and Computing Technology (Maxwell)	Stanley Ziemba
Information Technology Services	Pamela Thomas
Learning Environments and Media Production (Academic)	Andrew Wowelko or Steven LoBello
LGBT Resource Center, Open Doors	Nupur Gokhale	I don't see any record of Nupur in the SU directory - is this account still needed?
Library Information Technology	Russell Silverstein
Office of Disability Services	Kala E Rounds	Also listed as Disability Services above
Reading & Language Arts Center	Marcelle Haddix	Part of School of Education
School of Education	Jennifer Russo or Allison Devoe	They have two separate accounts listed - one should be Communications ?
Sport Management	Kim Desmond
Start-Up NY	Mirza Tihic	Is this part of Institute for Veterans and Military Families? Whitman?
Taishoff Center	Diana Katovitch	Part of School of Education
University College	Jennie McLaughlin
Whitman School of Management, Media Technology	Mike Cameron