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Adobe Creative Cloud for Graduating Students

Adobe Creative Cloud for Graduating Students

Adobe Creative Cloud for Graduating Students

This page explains how Newhouse students can retain access to their Adobe Creative Cloud work as they graduate, and how to move projects, files, and settings from a Syracuse University enterprise account to a personal Adobe ID.

Overview

Students who used Adobe Creative Cloud with their Syracuse University enterprise login typically lose access to Adobe apps and cloud storage when their academic license ends. To keep your work after graduation, you should transfer or download your content to a personal Adobe account you control.

Recommended Path: Adobe Graduation Portal

Adobe offers a self-service workflow to move eligible content from a school-managed account to your personal Adobe ID.

  • Go to the Adobe Graduation Portal: https://graduation.adobe.com/

  • Sign in with your Syracuse University Adobe credentials when prompted (enterprise/school account).

  • Follow the guided steps to connect your personal Adobe ID and initiate content migration.

Why use the portal?

  • Adobe-managed transfer for eligible cloud assets

  • Streamlined setup linking your school and personal accounts

  • Minimizes manual downloads/uploads

Before You Begin

  • Create or verify your personal Adobe ID using a non-SU email address.

  • Confirm your SU Adobe access is still active until you complete migration. If access already ended, use the manual options below.

  • Ensure you can sign in at https://account.adobe.com/ with both your school account (enterprise) and your personal Adobe ID.

What Migrates Automatically vs. Manually

Content/Setting

Migration via Graduation Portal

Manual Steps Needed

Content/Setting

Migration via Graduation Portal

Manual Steps Needed

Cloud documents (e.g., Photoshop, Illustrator, XD cloud docs)

Often supported

Download from school account and upload/open from personal if not transferred

Creative Cloud Files (synced files)

Often supported

Download via Creative Cloud desktop app or web and upload to personal

Adobe Fonts activations

No

Re-activate fonts in personal account

App licenses

No

Purchase/activate under personal plan

Preferences, presets, brushes, actions

Partial at best

Export from apps and import into personal account

Team/Shared Libraries

Not guaranteed

Duplicate libraries to personal or export assets

Step-by-Step: Using the Graduation Portal

  1. Visit https://graduation.adobe.com/.

  2. Choose to sign in with your school (enterprise) account and authenticate with your SU credentials.

  3. Enter or sign in to your personal Adobe ID (non-SU email).

  4. Review the list of content eligible for transfer and confirm.

  5. Wait for the transfer to complete. Duration depends on volume of assets.

  6. Sign in to https://assets.adobe.com/ with your personal Adobe ID to verify files and libraries.

If an item is not listed for transfer, plan to move it manually using the options below.

Manual Migration Options

Creative Cloud Files and Libraries

  •  

  •  

    • Use the Creative Cloud desktop app to sync and then copy items locally.

    • Sign into your personal account and resync to your personal cloud.

App-Specific Presets and Settings

  • Photoshop: Export/Import presets, brushes, actions via Edit > Presets.

  • Lightroom Classic: Export catalogs and presets; re-import under personal ID.

  • Premiere Pro/After Effects: Export custom presets, LUTs, and workspaces; reinstall under personal profile.

  • Illustrator/InDesign: Save and export workspaces, swatches, and profiles to re-import.

Licensing After Graduation

  • Your SU enterprise license ends after your academic access window closes.

  • To continue using Adobe apps, purchase a personal plan under your Adobe ID and sign in to Creative Cloud with your personal credentials.

  • Apps may remain installed, but functionality depends on your current license status.

Troubleshooting

  • Cannot access SU account: If your enterprise access already ended, use manual download methods if you still have local copies; otherwise contact Newhouse support for guidance.

  • Portal doesn’t show content: Some asset types are unsupported; move them manually.

  • Permission requests from Adobe support: Newhouse does not grant third-party access to student content. Use the graduation portal or manual export methods.

Do not wait until your SU Adobe access expires to begin migration. Start as soon as you know your graduation date to ensure time for verification and troubleshooting.

Related Newhouse Adobe Pages

Support

If you have issues migrating content or need confirmation of your current SU Adobe access:

  • Email Newhouse IT: newhelp@syr.edu

  • Attach screenshots of any error messages and note which assets are affected (e.g., cloud docs, libraries, synced files).

A graduating student purchased a personal Adobe plan and asked whether Newhouse could authorize Adobe support to move content from the SU enterprise account to the personal account. The recommended solution was to use the Adobe Graduation Portal: https://graduation.adobe.com/. If some content does not transfer, follow the manual steps above.

FAQ

Use the Adobe Graduation Portal for supported content transfers. Newhouse does not grant third-party access to student content; unsupported content should be moved manually following this guide.

You cannot sign in to retrieve cloud-only assets once access is disabled. Check for local copies, project exports, or shared libraries. If you need guidance, contact Newhouse support promptly.

Generally no. Export presets/brushes/actions from each app and re-import under your personal Adobe ID. Re-activate any needed Adobe Fonts in your personal account.

External resource: Adobe Graduation Portal – https://graduation.adobe.com/