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Software
Updated Jul 01

    Software

    The School of Information Studies Technology Services group offers software product consultation to include: license agreements, approval facilitation, purchasing services, installation and maintenance.

    • All software purchases, this includes cloud-based services and subscriptions must begin with a request, please submit a support ticket via the Orange Tracker web portal or email Orange Tracker (ischoolit@ot.syr.edu)

    • All software, software services or subscription agreements requiring a signature must be referred to the CIO's office for approval and signature.

    All software, software services or subscriptions purchased with university funds must:

    • Be reviewed for compatibility with our operating environments as well as any possible duplication of services

    • Be reviewed in terms of use, and safeguards put in place to remain compliant with those terms

    • Be reviewed for accessibility requirements as applicable per university policy (Information and Communication Technology Accessibility Policy )

    • Be reviewed for data security as applicable per university policy (SU Information Technology Security Standards and Procedures )

    • Be inventoried

    • Be installed on University-owned computers



    iSchool's Technology Services will:

    • Only install software, software services or subscriptions for which there is a valid license, and only on University-owned computers. 

    • Maintain records of all purchased software license agreements.

    Software not already funded at the University level is funded by school, department or program funds. As a result any requests for additional software, software services or subscriptions will require a defined funding source.  



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    {"serverDuration": 10, "requestCorrelationId": "fc35701ebfa5486da8409be697876aa7"}