Statuspage Documentation
Statuspage is Syracuse University’s publicly accessible status page for IT related services. Multiple subscription channels are supported such as email and SMS. This status page will provide updates regarding incidents (unexpected outages or service degradations) and maintenances (scheduled changes or updates).
Statuspage is accessible at: https://status.syr.edu
Subscribing to Updates
Some incidents or maintenances may occur late night/early morning and notifications will be sent at that time.
Email Subscription
Go to the Statuspage link above, then select Subscribe to updates and enter your email address.
SMS/Text Subscription
Go to the Statuspage link above, then select Subscribe to updates. Select the SMS tab, then enter your phone number.
Managing Subscriptions
Via Subscription Email (Email Subscriptions)
In an email update received from Statuspage, select Manage subscription.
Via Statuspage Site (Email Subscriptions)
Go to https://status.syr.edu
Select Subscribe to updates in the top-right
Enter your email address, then select Subscribe via email
If it finds an existing subscription, it will send an OTP (One-Time Passcode) to your email
When that is received, select Subscribe to updates again
Re-enter the email address and the OTP received, then select Subscribe via email.
This will take you a page which allows you to manage which components you receive notifications on or unsubscribe.
Via Statuspage Site (SMS/Text Subscriptions)
Go to https://status.syr.edu
Select Subscribe to updates in the top-right
Select the SMS tab
Enter your phone number, then select Subscribe via text message
This will take you a page which allows you to manage which components you receive notifications on or unsubscribe.