How to add an ARCH network printer

Before going further, you will need to install the SU Azure VPN following these directions (not needed if you are at the Fisher Center in NYC).

• Once you have the VPN installed, before adding the printers, start the VPN app and sign in. When you are done adding the printers, disconnect the VPN.

• Every time you want to print, you'll need to first start the VPN, then send the print. When done printing, disconnect the VPN.

1. Right click the Windows start button and choose Run.
   

2. Enter \\arch-print.ad.syr.edu and click OK.
   

   

3. A login box should appear. Fill in your NetID and password. Your NetID must have ad\ in front.
   Enable 'Remember my credentials'. (Don't forget or you will encounter access denied errors later in the process!)
   

   

4. A list of printers will appear. Double click a printer to add it. Learn about the various Plot Room printers here.
   
   Choose the Postscript printer whenever you see two names for the same printer.
   
   

   Plot Room, Slocum 013
   Printer name	Model	Type
   ARCH-Bowser3	HP LaserJet M806	B&W laser
   ARCH-Bowser4	HP LaserJet M806	B&W laser
   ARCH-Koopa3	HP Color LaserJet M855xh	Color laser
   ARCH-Koopa3-Postscript	HP Color LaserJet M855xh	Color laser
   ARCH-Koopa4	HP Color LaserJet M855xh	Color laser
   ARCH-Koopa4-Postscript	HP Color LaserJet M855xh	Color laser
   ARCH-Luma2-Postscript***	Canon PlotWave T35	Color large format
   ARCH-Peach	HP DesignJet T7200ps	Color large format
   ARCH-Peach-Postscript	HP DesignJet T7200ps	Color large format
   ARCH-Pichu	HP DesignJet T7200ps	Color large format
   ARCH-Pichu-Postscript	HP DesignJet T7200ps	Color large format
   ARCH-Pichu2	HP DesignJet T7200ps	Color large format
   ARCH-Pichu2-Postscript	HP DesignJet T7200ps	Color large format
   ARCH-Pichu3	HP DesignJet T7200ps	Color large format
   ARCH-Pichu3-Postscript	HP DesignJet T7200ps	Color large format
   ARCH-Yoshi2	HP DesignJet T1700ps	Color large format
   ARCH-Yoshi2-Postscript	HP DesignJet T1700ps	Color large format

   *** Luma2 requires a different process. See below.
   

   Smith 336 Studio
   Printer name	Model	Type
   ARCH-Smith-Color	HP Color LaserJet cp5520	Color laser

   NYC Printers, Fisher Center
   Printer name	Model	Type
   ARCH-Bart2-Postscript	HP Color LaserJet cp6015x	Color laser
   ARCH-Homer2	HP DesignJet T1500 - Postscript	Color large format
   ARCH-Homer2-Postscript	HP DesignJet T1500 - Postscript	Color large format
   ARCH-Lisa2-Postscript	HP DesignJet T1700ps	Color large format
   ARCH-Maggie	HP LaserJet M725	B&W laser

5. The Connecting box will say 'Looking for a driver' and then may say 'Downloading a driver'.
   If you get an error message such as 'access denied', follow the steps below under the 'Fix Access Denied Error' but instead of changing the password, remove the entry. Then go back to Step 1 and start again.
   

   

   

6. The printer should then be available for printing. It will also appear under Windows Settings > Devices > Printers & Scanners.
   

   

7. Repeat this process as many times as you like to add the various printers.

Adding Luma2 - Special procedure

• If you get an 'access denied' message when trying to add ARCH-Luma2-Postscript or a 0x00000709 error, follow these steps.

  1. Download the Luma2 Postscript driver here.

  2. Move the driver file to its own folder (create a folder and copy or move the file into it).

  3. Unzip/Extract the file. You should be left with a folder called 1.35 PS3.

  4. In the Windows search box, type 'control panel' and open the app.
     

     

  5. Under Hardware and Sound, click 'View devices and printers'.
     

     

  6. Windows 10: Single click on any one of the existing printers. This will cause a new menu item to appear at the top called 'Print server properties'. Click Print server properties.
     

     

     
     Windows 11: Under Printers & Scanners, scroll down to Related settings and click Print server properties.
     

     

  7. In the Print Server Properties box, click the Drivers tab. Then click the Add button.
     

     

  8. The Add Printer Driver Wizard will start. Click Next and click Next again.
     

  9. Click 'Have Disk'. Click 'Browse'. Now browse to find the folder you unzipped/extracted, which was called '1.34 PS3' unless you renamed it. Keep browsing all the way down to the 'StandardFonts' subfolder. It's several levels deep.
     

     

  10. Once you are inside StandardFonts, you should see a file called OEMSETUP.INF. Select this file and then click Open.
      

      

  11. Click the OK button.
      

      

  12. A list of printers will appear. Scroll down the list and select 'PlotWave T35', then click Next.
      

      

  13. Wait up to 30 seconds while the driver installs. Then click the Finish button.
      

  14. Now that the Luma2 driver is installed, go back to Step 4 in the previous section and double click the printer to add it.

Fix Access Denied Error

1. Your annual NetID password change may cause printing to stop working because Windows has stored the old password. To fix, update the password in Windows Credential Manager.

   1. In the Windows search box, type 'credential' and click Credential Manager.
      

      

   2. Click Windows Credentials and expand the entry for arch-print.ad.syr.edu.
      

      

   3. Click Edit and fill in your new NetID password and click Save.
      

      

How to release your print job

1. Send your print to the printer.

2. After your job finishes spooling, release your print using the school's PaperCut web page. Make sure you use Architecture's PaperCut web page (https://arch-print.syr.edu) and not SU's page (https://printing.syr.edu), which look similar except for the logo.

3. Login with your NetID credentials.
   

   

4. After logging in, release your job from the Jobs Pending Release screen. You can select {print} or Release All.
   

   

How to add funds to your printing account

1. Open a browser and go to https://arch-print.syr.edu.
   

2. Login with your NetID credentials
   

   

3. After logging in, click ‘Add Credit’ on the left.