The SURA VPN has been retired. Please follow these steps to continue remoting into your office computer.
- From a web browser, visit https://rds.syr.edu and sign in with your NetID credentials.
- Single click the SULabs icon.
- Allow access to local resources (if you have a lot of network printers installed, you may want to uncheck Printer).
- Wait for Windows to login. It can take 3-4 minutes.
After login is complete you will see a Windows 10 desktop. This is a generic Windows desktop computer that provides access to your G drive and personal files stored in H. Any icons and shortcuts on the desktop should reappear, although it may take a minute or two.
Software installed on this generic Windows 10 computer includes Microsoft Office and Adobe Creative Cloud.- If you want to go full screen, click the small two-way arrow icon on the upper right.
- To quit, click the Windows start button, then your profile icon, then 'Sign out'.
- If you find the generic desktop doesn't meet your needs and you want to remote into your office computer, you will need to 'double hop' from the generic desktop to your office computer.
- Instead of signing out in Step 7, remain logged into the generic desktop.
- In the Windows search box, type 'remote' and click Remote Desktop Connection.
https://answers.syr.edu/x/QAMO
Enter your computer name in the Computer box and click Connect. If you don't know the computer name, please contact us at archit@syr.edu.
Note: The computer name always ends in ".ad.syr.edu" --if this is missing it won't connect.
- Enter your SU username and password - User account: ad\NetID
- Select Yes
After you are done with your remote session, please click on the X on the blue bar at the top of your screen to exit your remote session. Do not shut down your work computer!
Please remember to disconnect from the SU network. In the SURA utility, click File > Exit And Disconnect.
